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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Breaking Bad Complete Series

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    #46
    Re: Breaking Bad Complete Series

    Now I wish I had waited to redeem in VUDU. I redeemed thru Sony and same as everyone else.

    Comment

      #47
      Re: Breaking Bad Complete Series

      I have the same problems with missing episodes. I redeemed through Flixster. And the problem persists.....

      Comment

        #48
        Re: Breaking Bad Complete Series

        I contacted vudu customer support last night since I saw now that they have added a redemption on vudu's site and it works perfectly, to ask when it will get resolved for everyone else who redeemed through Sony (as instructed by the code sheet) and got the same polite and usless apology for the inconvenience response, without any ETA on when/if this will get resolved. I would think that a good 80/90% of the people who bought the collection already redeemed it and are stuck now. In addition, I was told that if I did not respond to the useless apology explanation e-mail within 96 hours, vudu will "assume" that my issue was resolved and will close my ticket. Way to go "assuming" when it is actually not resolved. This is extremely aggravating. It has been 11 days since release without a solution (oh yeah, the solution is, let's put a redemtion on our site that work now and leave everyone who already redeemed waiting). As much as I like vudu as a system, customer support has been absolutely useless the 4 times I have had a problem. USELESS! Sad, but not much we can do, but wait and may be one day a few months from now, we will log in and may have season 1 or the other missing episodes. Way to go vudu!

        Comment

          #49
          Re: Breaking Bad Complete Series

          I redeemed through Flixster last week. All episodes are available on the Sony site in HD and SD. All episodes are in my UV account. All episodes are on Flixster. Obviously many are missing on Vudu. This might be a Vudu issue since everything for me on the above 3 sites is ok.

          Comment

            #50
            Re: Breaking Bad Complete Series

            Originally posted by lukewin View Post
            Now I wish I had waited to redeem in VUDU. I redeemed thru Sony and same as everyone else.
            Me too! I just redeemed mine on the 3rd.

            We just didn't know if they were going to get a redemption page or not. They never did for the Friday the 13th Complete Collection. I waited over a month on that one and finally had to use a different site to redeem it.

            Comment

              #51
              Re: Breaking Bad Complete Series

              Originally posted by Squatting Hen View Post
              Me too! I just redeemed mine on the 3rd.

              We just didn't know if they were going to get a redemption page or not. They never did for the Friday the 13th Complete Collection. I waited over a month on that one and finally had to use a different site to redeem it.
              I figured they wouldn't get a redeem page for it since they didn't have one the day it came out.
              This is the whole Vudu - UV - whoever problem. They tell you you can redeem here and watch it over there but that's not always the case.
              This is like the Weeds series problem they had but worse. Think I might stay away from series, it's easy enough to watch a movie on another service but 90 or 100 episodes is another story.

              Comment

                #52
                Re: Breaking Bad Complete Series

                Ok folks, this should all be fixed later on this evening. Best guess would be around 4pm PST.

                Comment

                  #53
                  Re: Breaking Bad Complete Series

                  Originally posted by FelipeF View Post
                  Ok folks, this should all be fixed later on this evening. Best guess would be around 4pm PST.
                  Thanks. We all knew Vudu would get it fixed for us.

                  Comment

                    #54
                    Re: Breaking Bad Complete Series

                    Looks like the fix is being pushed through. I have ALL episodes except Season 4 Episode 13.

                    One of the main reasons I like redeeming TV series on Vudu instead of the other guys, is that if you redeem through Vudu it will show you 'Own" the season. If you redeem it somewhere else and it ports to Vudu from UV, it will not show that you own the season, even when it shows you own every episode.

                    I know it might be minor, but it really bugs me.

                    Comment

                      #55
                      Re: Breaking Bad Complete Series

                      It's going through but still missing season 4 episode 9. Will update if it shows up.

                      Comment

                        #56
                        Re: Breaking Bad Complete Series

                        Originally posted by Squatting Hen View Post
                        Looks like the fix is being pushed through. I have ALL episodes except Season 4 Episode 13.

                        One of the main reasons I like redeeming TV series on Vudu instead of the other guys, is that if you redeem through Vudu it will show you 'Own" the season. If you redeem it somewhere else and it ports to Vudu from UV, it will not show that you own the season, even when it shows you own every episode.

                        I know it might be minor, but it really bugs me.
                        Yeah, I just noticed that about the own the season button. Thanks Vudu for getting this down to only one episode missing, which I'm sure will get fixed.

                        Comment

                          #57
                          Re: Breaking Bad Complete Series

                          Originally posted by Squatting Hen View Post
                          Looks like the fix is being pushed through. I have ALL episodes except Season 4 Episode 13.

                          One of the main reasons I like redeeming TV series on Vudu instead of the other guys, is that if you redeem through Vudu it will show you 'Own" the season. If you redeem it somewhere else and it ports to Vudu from UV, it will not show that you own the season, even when it shows you own every episode.

                          I know it might be minor, but it really bugs me.
                          I have Season 4 Episode 13. I'm missing Episode 9. And a whole lot of mine are only in SD still. Will deal with Flixster regarding that problem though.

                          Comment

                            #58
                            Re: Breaking Bad Complete Series

                            The fix hasn't gone through for me yet. I'm still missing all the same episodes including the entire first season.

                            Comment

                              #59
                              Re: Breaking Bad Complete Series

                              Originally posted by Petro49er View Post
                              I have Season 4 Episode 13. I'm missing Episode 9. And a whole lot of mine are only in SD still. Will deal with Flixster regarding that problem though.
                              Almost all episodes are there for me and in HDX but the only one I'm missing is Season 4 Episode 9. I redeemed on Flixster last week.


                              Originally posted by Adam_ME View Post
                              The fix hasn't gone through for me yet. I'm still missing all the same episodes including the entire first season.
                              It didn't go through for me until I went to a Season and hit refresh.

                              Comment

                                #60
                                Re: Breaking Bad Complete Series

                                Still missing Season 4 Episode 13.

                                Comment

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