Announcement

Collapse

Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
See more
See less

UltraViolet Launched updated website

Collapse
X
Collapse
 
  • Page of 10
  • Filter
  • Time
  • Show
Clear All
new posts
Previous 1 2 3 4 5 6 7 10 template Next
  • replica145
    replied
    Re: UltraViolet Launched updated website

    Originally posted by Blurayfan View Post
    UV support is VERY unprofessional. UV management has a lot of work ahead of them in order to improve the quality of support provided.
    It's the worst I've ever seen.

    Leave a comment:

  • rdodolak
    replied
    Re: UltraViolet Launched updated website

    Originally posted by madmod20061 View Post
    Oddly enough their old site seems to be working better now than it used to. I no longer get "no titles" screens when I click on a refinement. Still can't search though.
    I'm seeing issues with the link provided by Moweb. Currently the movie "42" is the only title showing up. It shows up four times per page and on every page. I've yet to see any other title or per se get past this title. I only have one copy of this movie and never had that issue before with the old site.

    Leave a comment:

  • madmod20061
    replied
    Re: UltraViolet Launched updated website

    Oddly enough their old site seems to be working better now than it used to. I no longer get "no titles" screens when I click on a refinement. Still can't search though.

    Leave a comment:

  • cmleblanc
    replied
    Re: UltraViolet Launched updated website

    I had my ticket forwarded to tech support when I had 0 titles in the main account. They asked for a temp password so they could research the issue. That was about 10 days ago. I have sent several emails requesting status of this ticket and never get a response. They don't even say they are still working on it. UV support is basically non-existent.

    Leave a comment:

  • Blurayfan
    replied
    Re: UltraViolet Launched updated website

    Originally posted by MaxH View Post
    UV started a ticket for me on this on 1/24.

    They closed it FOUR TIMES, probably because there had been no follow-up, but I kept reopening it, telling them it wasn't fixed. Yesterday they FINALLY forwarded it to technical support! Almost three weeks and it wasn't even looked at by tech support? What kind of operation are they running?!?
    UV support is VERY unprofessional. UV management has a lot of work ahead of them in order to improve the quality of support provided.

    Leave a comment:

  • MaxH
    replied
    Re: UltraViolet Launched updated website

    UV started a ticket for me on this on 1/24.

    They closed it FOUR TIMES, probably because there had been no follow-up, but I kept reopening it, telling them it wasn't fixed. Yesterday they FINALLY forwarded it to technical support! Almost three weeks and it wasn't even looked at by tech support? What kind of operation are they running?!?

    Leave a comment:

  • awarlock
    replied
    Re: UltraViolet Launched updated websiteng

    Originally posted by rdodolak View Post
    The problem they've run into is the fact that they completely replaced a functional web site with a beta site that is less than such.
    Agreed. The UV site for me is almost totally worthless at this point. I only have (4) pages of (16) titles each showing (I have 630+ movies and 200+ TV episodes) and 1.5 pages are all of the episodes in Nikita S3. I actually have (4) User accounts setup on UV so I really can't even see, as I add new titles, whether or not the (4) Users have access to these new titles or not. I assume they do without contacting all of them.

    For instance, today at Vudu, I added the UV code of All Is Lost. It shows up on Vudu just fine but I go to the UV website and it doesn't show up at all. I assume it is in my UV account but I just can't tell.

    Leave a comment:

  • rdodolak
    replied
    Re: UltraViolet Launched updated websiteng

    Originally posted by MoWeb View Post
    WOW does no one understand the word "beta". Yes the site sucks but it's in beta just like the Vudu in home disc to digital program. If it's in beta for almost a year like the D2D program then you start to question the progress. Let's at least give them a chance. At the very least they must be aware the other site sucked and are trying to make the experience better.

    You just can't please some people.
    Funny how they made it a beta after all of the initial problems were first reported. In addition, what was wrong with the original site? There's nothing wrong with keeping the existing site while they iron out the issues with their beta site. The problem they've run into is the fact that they completely replaced a functional web site with a beta site that is less than such.

    Leave a comment:

  • MaxH
    replied
    Re: UltraViolet Launched updated website

    Originally posted by MoWeb View Post
    WOW does no one understand the word "beta". Yes the site sucks but it's in beta just like the Vudu in home disc to digital program. If it's in beta for almost a year like the D2D program then you start to question the progress. Let's at least give them a chance. At the very least they must be aware the other site sucked and are trying to make the experience better.
    Did you miss where it was NOT in beta for months, and then they suddenly redesigned the site and came out with this much buggier "beta" at the same time?

    Leave a comment:

  • Grey Ghost
    replied
    Re: UltraViolet Launched updated website

    Originally posted by Donborvio View Post
    Just want to say their site is garbage. I only see my most recent 16 movies on uvvu.com whether I clear cookies/history or try firefox or IE. Just those 16 every time.

    Also, for the life of me I CANNOT unlink my Flixster account using either IE or Firefox either. Worthless!
    In case you missed it there is a "Save Changes" button on the bottom of the linked services page. The button didn't work for me though until a few days ago.

    Leave a comment:

  • Grey Ghost
    replied
    Re: UltraViolet Launched updated website

    Originally posted by MoWeb View Post
    WOW does no one understand the word "beta". Yes the site sucks but it's in beta just like the Vudu in home disc to digital program. If it's in beta for almost a year like the D2D program then you start to question the progress. Let's at least give them a chance. At the very least they must be aware the other site sucked and are trying to make the experience better.

    You just can't please some people.
    The web site is more like an alpha . They should have kept their old site live, until this new beta is more functional. Calling it Beta is not an excuse for it to be broken, but it is what it is.

    Leave a comment:

  • MoWeb
    replied
    Re: UltraViolet Launched updated website

    WOW does no one understand the word "beta". Yes the site sucks but it's in beta just like the Vudu in home disc to digital program. If it's in beta for almost a year like the D2D program then you start to question the progress. Let's at least give them a chance. At the very least they must be aware the other site sucked and are trying to make the experience better.

    You just can't please some people.

    Leave a comment:

  • Donborvio
    replied
    Re: UltraViolet Launched updated website

    Just want to say their site is garbage. I only see my most recent 16 movies on uvvu.com whether I clear cookies/history or try firefox or IE. Just those 16 every time.

    Also, for the life of me I CANNOT unlink my Flixster account using either IE or Firefox either. Worthless!

    Leave a comment:

  • madmod20061
    replied
    Re: UltraViolet Launched updated website

    I just noticed that even though I redeemed Justice League War through Vudu it shows I own it standard def through Flixster (in addition to HD through Vudu) and I can't delete the duplicate. They also spelled League wrong Way to build confidence UVVU

    Leave a comment:

  • rdodolak
    replied
    Re: UltraViolet Launched updated website

    Originally posted by replica145 View Post
    Mine reverted and has stayed that way.
    Mine reloaded all of the titles earlier today but it's now showing zero titles.

    EDIT: Logging out and logging back in restored all of the titles.

    Leave a comment:

Previous 1 2 3 4 5 6 7 10 template Next
Working...
X