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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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The End of the 50% Conversion Special and Unresolved Titles

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  • LuzRinggold
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by jpc430 View Post
    I rarely get buffering errors on my PS3, but notice I get them often on the Roku. Usually just unplugging it or doing a reset thru the remote and letting it reboot seems to work. Something about the memory issues with the app on Roku I read somewhere.
    I use the Roku 3 extensively without buffering, unless I am watching a movie on Vudu on a Sunday night. Rebooting does not fix the problem.

    Leave a comment:


  • jpc430
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by LuzRinggold View Post
    We have 1,431 of our movies loaded and we have almost 2,000 DVDs and Blu-rays in our closet. We often find it easier just to watch a movie on DVD instead of trying to find it on Vudu, or we "think" we have loaded a movie and after looking for 30 minutes we find out that it isn't there. It's a real pain. We also have found that almost every Sunday night we cannot stream from Vudu due to constant buffering and "network errors".
    I rarely get buffering errors on my PS3, but notice I get them often on the Roku. Usually just unplugging it or doing a reset thru the remote and letting it reboot seems to work. Something about the memory issues with the app on Roku I read somewhere.

    Leave a comment:


  • lujan
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by LuzRinggold View Post
    We have 1,431 of our movies loaded and we have almost 2,000 DVDs and Blu-rays in our closet. We often find it easier just to watch a movie on DVD instead of trying to find it on Vudu, or we "think" we have loaded a movie and after looking for 30 minutes we find out that it isn't there. It's a real pain. We also have found that almost every Sunday night we cannot stream from Vudu due to constant buffering and "network errors".
    Hmmm? I just streamed "The Enforcer" last night (Sunday night) from Vudu and I only got 1 or 2 buffering issues for about a second each.

    Leave a comment:


  • LuzRinggold
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by Fofer View Post
    I'm happy with my existing collection, I've got 370 titles in there and they're all from the D2D program, with a few more to go. Bummer that the program isn't expanding, but I really can't complain as it's worked better for me than any other video provider or movie server out there, with quite a bit less admin and hassle.

    I'd hardly call it a "waste of time and money." I can understand if you're only satisfied with 100% completeness how this would sting, but in that case I'd say you'd be better off running your own media server via Plex (or something like it.)
    We have 1,431 of our movies loaded and we have almost 2,000 DVDs and Blu-rays in our closet. We often find it easier just to watch a movie on DVD instead of trying to find it on Vudu, or we "think" we have loaded a movie and after looking for 30 minutes we find out that it isn't there. It's a real pain. We also have found that almost every Sunday night we cannot stream from Vudu due to constant buffering and "network errors".

    Leave a comment:


  • Fofer
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by LuzRinggold View Post
    You might as well consider the promotion over since they aren't adding anything new for disc-to-digital. I have given up on having my movies available in the cloud as UV promised we would be able to do a couple of years ago. I only have about 60% in the cloud and it looks like I will never get the other 50% and I now wish I had not wasted my time and money.
    I'm happy with my existing collection, I've got 370 titles in there and they're all from the D2D program, with a few more to go. Bummer that the program isn't expanding, but I really can't complain as it's worked better for me than any other video provider or movie server out there, with quite a bit less admin and hassle.

    I'd hardly call it a "waste of time and money." I can understand if you're only satisfied with 100% completeness how this would sting, but in that case I'd say you'd be better off running your own media server via Plex (or something like it.)

    Leave a comment:


  • LuzRinggold
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by Fofer View Post
    They *still* haven't updated the fine print. It still says "This Promotion is available from May 29, 2013 through June 30, 2014" !!!
    You might as well consider the promotion over since they aren't adding anything new for disc-to-digital. I have given up on having my movies available in the cloud as UV promised we would be able to do a couple of years ago. I only have about 60% in the cloud and it looks like I will never get the other 50% and I now wish I had not wasted my time and money.

    Leave a comment:


  • Fofer
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by RBBrittain View Post
    It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.
    They *still* haven't updated the fine print. It still says "This Promotion is available from May 29, 2013 through June 30, 2014" !!!

    Leave a comment:


  • craigb
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Now the question is if all these problematic titles that are being reported are going to be resolved by Sept.? Are they even being looked into? There is no indication that this is the case.

    Leave a comment:


  • larrs
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by RBBrittain View Post
    It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.
    However, notice the time frame is shorter this time around (only three months). I think we should all be prepared that this is likely the last extension. JMHO

    Leave a comment:


  • RBBrittain
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by cidien View Post
    It's sad that it's coming to an end. I read somewhere that they might start the 50% special again in a bit. I still have a bunch of DVDs I haven't converted. I wonder if I should add them into my cart and just let them sit there until the special starts up again...
    It has already been extended to 9/30; see DanielH's post earlier in the thread. They haven't updated the fine print yet.

    Leave a comment:


  • RBBrittain
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by rdodolak View Post
    I doubt most of the errors have anything to do with specific hardware or specific disc pressings. A large majority of discs which used to give the unable to identify this disc error message now display the there was an error message. Nothing has change on my end and those issues are repeatable on multiple computers. IMHO the issue lies with Vudu and/or GraceNote and probably has to do with them being too restrictive with their software verification process. As Mad Loaf has stated, why do other programs have no issue with properly identifying those same discs?
    What I'm saying is (a) specific disc pressings aren't recognized by the Vudu/Gracenote process, and (b) certain hardware configurations may not return the data the Vudu/Gracenote process uses to recognize the disc. Other programs work because they use a different process.

    Leave a comment:


  • PFloyd
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    From their perspective, I think that was pretty smart of Vudu to wait until the 11th hour to let us know that the 50% discount would be extended. I'm wondering how many people scrambled last-minute to convert that final batch of discs before the promotion ended permanently. I for one did . . .

    Leave a comment:


  • rdodolak
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by RBBrittain View Post
    Just because they work in a competing app does NOT mean Vudu's problem isn't specific hardware and/or disc pressings not being recognized. Besides, I was responding to someone who was suggesting a simple update would fix those problems; they're too complex to fix that easily (as rdodolak's reply suggests).
    I doubt most of the errors have anything to do with specific hardware or specific disc pressings. A large majority of discs which used to give the unable to identify this disc error message now display the there was an error message. Nothing has change on my end and those issues are repeatable on multiple computers. IMHO the issue lies with Vudu and/or GraceNote and probably has to do with them being too restrictive with their software verification process. As Mad Loaf has stated, why do other programs have no issue with properly identifying those same discs?

    Leave a comment:


  • cidien
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    It's sad that it's coming to an end. I read somewhere that they might start the 50% special again in a bit. I still have a bunch of DVDs I haven't converted. I wonder if I should add them into my cart and just let them sit there until the special starts up again...

    Leave a comment:


  • RBBrittain
    replied
    Re: The End of the 50% Conversion Special and Unresolved Titles

    Originally posted by Mad Loaf View Post
    The errors we have been encountering are not related to specific hardware and/or disc pressings. Most if not all of my problem dvds WORK in CinemaNow Disc to Digital application. If CinemaNow had the 50% off promotion my collection would be done in a heartbeat.
    Just because they work in a competing app does NOT mean Vudu's problem isn't specific hardware and/or disc pressings not being recognized. Besides, I was responding to someone who was suggesting a simple update would fix those problems; they're too complex to fix that easily (as rdodolak's reply suggests).

    Leave a comment:

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