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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Xbox One Layout

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    #31
    Re: Xbox One Layout

    Hi Vudu, your app for the XBOX one is poorly designed and I hope you get something better out there soon. The UI is cumbersome to use and I have intermittent problems with the streaming - I get an error every 8-10 minutes that says my bandwidth is too slow. I know this problem is related to the app because the ethernet cable now going into my XBOX one used to be plugged into my blu-ray player which streamed Vudu movies flawlessly all the time.

    I'm a Microsoft developer so I understand some of the difficulties but, you guys need to pay somebody some overtime to get this done yesterday!!

    Very disappointing.

    Comment


      #32
      Re: Xbox One Layout

      Anyone receive the new Vudu update from microsoft? I didn't see any features added to the ui, but maybe they fixed some stability issues. Going to test it some more.

      Comment


        #33
        Re: Xbox One Layout

        Originally posted by Woodoo4Vudu View Post
        Anyone receive the new Vudu update from microsoft? I didn't see any features added to the ui, but maybe they fixed some stability issues. Going to test it some more.
        The app hasn't crashed once yet, seems smoother. So far so good.

        Update: Thanks Microsoft & Vudu for this flawless update.

        Comment


          #34
          Re: Xbox One Layout

          Originally posted by Woodoo4Vudu View Post
          The app hasn't crashed once yet, seems smoother. So far so good.

          Update: Thanks Microsoft & Vudu for this flawless update.

          Anyone have trouble connecting to the app today? All I get is service temporarily unreachable.

          Update: Today I got: Sorry Vudu is not currently available.... It has been down for a few days??? on http://support.xbox.com/en-us/xbox-live-status , it says up and running...

          Comment


            #35
            Re: Xbox One Layout

            I have been having issues since xmas eve. I keep getting service not available and not enough bandwidth which is crazy because I'm on bright house lightning with wired connection on my own Motorola surfboard sbg6782-ac wireless cable modem comb. All other streaming apps are working great with no issues. We really need another serious update because I have over 900+ digital copies in my library and want to enjoy without issues please.

            Comment


              #36
              Re: Xbox One Layout

              Originally posted by Woodoo4Vudu View Post
              Anyone have trouble connecting to the app today? All I get is service temporarily unreachable.

              Update: Today I got: Sorry Vudu is not currently available.... It has been down for a few days??? on http://support.xbox.com/en-us/xbox-live-status , it says up and running...
              As you may have heard, there was a massive DDOS attack on Sony PSN and Xbox Live. I don't believe the VUDU service itself was down, but all online apps on those consoles had issues at some point.

              As for the Xbox One app update - there was a change to significantly improve streaming performance. No UI changes (yet).

              Comment


                #37
                Re: Xbox One Layout

                Originally posted by Jake View Post
                As you may have heard, there was a massive DDOS attack on Sony PSN and Xbox Live. I don't believe the VUDU service itself was down, but all online apps on those consoles had issues at some point.

                As for the Xbox One app update - there was a change to significantly improve streaming performance. No UI changes (yet).
                Does this mean that UI changes are on the way?!?!?!?

                Comment


                  #38
                  Re: Xbox One Layout

                  Originally posted by hokie5007 View Post
                  Does this mean that UI changes are on the way?!?!?!?
                  Oh man, I hope so. I really want to be able use vudu on my Xbox One and never have to think about using another device. My heart skipped a beat when I saw that "yet" snuck in at the end.

                  Comment


                    #39
                    Re: Xbox One Layout

                    I made an account simply to post in this thread. The XB1 app layout is just plain shameful. The lack of a sort alone is misery for anyone with more than 50 movies (so your best customers). For anyone with more than 300, it makes the app entirely useless. Adding a sort or making it default to A-Z would go MILES in making it useful. Neither of those options should require months to fix. I don't really understand how the app made it through QA or Beta. Until it's fixed all my purchases will be made through other providers.

                    Comment


                      #40
                      Re: Xbox One Layout

                      Originally posted by Izodius View Post
                      I made an account simply to post in this thread. The XB1 app layout is just plain shameful. The lack of a sort alone is misery for anyone with more than 50 movies (so your best customers). For anyone with more than 300, it makes the app entirely useless. Adding a sort or making it default to A-Z would go MILES in making it useful. Neither of those options should require months to fix. I don't really understand how the app made it through QA or Beta. Until it's fixed all my purchases will be made through other providers.
                      Hate to say it but I agree. The Xbox One is my primary device and Vudu is awful on it. I've seen some vague posts about possible changes coming, but they've had plenty of time and they don't seem to be in any hurry. Even the original Netflix app on the Xbone was far more useful. I've gone back to just buying discs. I'm not sure I'll go back to digital.

                      Comment


                        #41
                        Re: Xbox One Layout

                        I have no source for this information, but I wonder if Vudu might be working on a new Windows 10 app. Windows 10 apps will supposedly work on phones, PCs, tablets, and even Xbox One. That could be why it is taking so long for a new Xbox One interface. They may want to fix multiple platforms with one app. Just a hunch...

                        Comment


                          #42
                          Re: Xbox One Layout

                          Good to see nothing has changed since my original post. The Vudu app on my XB1 is now, also, the only app that is having streaming problems. In fact it "scrambles" the picture and then stops playing. It also boots me out on startup and the first time I try playing a movie. Yes, it's wonderful. But, seriously, one year in on the xbox one and this ridiculous layout still exists? - not to mention the fact that it is in essence the same app as on the 360 which has been around even longer. Does no on at Vudu bother to use the apps they create?

                          Comment


                            #43
                            Re: Xbox One Layout

                            Originally posted by FelipeF View Post
                            Vudu has a higher bandwidth requirement then Netflix. It is needed in order to deliver HDX quality to our customers. Higher quality resolution makes for more data, more data requires more speed in terms of streaming.
                            Really? Vudu is now streaming in resolution higher than 1080p??????? Because that's what Netflix is streaming in.

                            Comment


                              #44
                              Re: Xbox One Layout

                              Still the worst video streaming app out there on xbox one. Still sad.

                              Comment


                                #45
                                Re: Xbox One Layout

                                Any update on the update?

                                My wife got a XB1 (I'm a Playstation guy) back at the beginning of January, and I noticed the VUDU app UI is a bit cumbersome to use. I have a PS4, but I prefer to use it on the XBone since the system supports universal remotes.

                                Haven't had any issues with the streaming itself though.

                                Comment

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