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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU App Release Notes

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  • laurieb52
    replied
    Re: VUDU App Release Notes

    Originally posted by diamond204 View Post
    How can I check to see if my movies are downloading to my SD card?
    Use a file Explorer app to access the SD card, then click on the Android file, then click on data. In the data subfolder, you should see the file air.com.vudu.air.download; click on it, then click on the subfolder media. The numbered subfolders under media are the downloaded movies.

    Leave a comment:

  • SlyMovie
    replied
    Re: VUDU App Release Notes

    The Android software update is a *****massive***** improvement. Great job by the app development team!

    However, I ran into couple of issues/bugs while using it over this past weekend, primarily with a Chromecast (Some of these have already been mentioned in this thread):

    1) No movie or TV sorting options under My VUDU. Default sort is always most recently-acquired movie first.
    2) Searching under My VUDU searches the store, and not your TV/Movie library.
    3) Halfway through the movie, the VUDU app shut down and the Chromecast stream stopped. Phone is Droid TURBO running Android 5.1.
    4) I noticed that there is no way to change the streaming quality of a Chromecast stream. For me it was always HQX and I couldn't get it to stream as SD or HQ. I did not try adjusting my default stream settings in the VUDU settings, but even if that worked there should be a toggle while the Chromecast is playing.

    Leave a comment:

  • diamond204
    replied
    Re: VUDU App Release Notes

    Originally posted by laurieb52 View Post
    My movies continued to download to the SD card after the update...
    How can I check to see if my movies are downloading to my SD card?

    Leave a comment:

  • MattO
    replied
    Re: VUDU App Release Notes

    After the update, I had to deactivate my phone from my account and re-add it. I'd guess that my Android updates since I first installed the Vudu app made it think it was a different phone, so it's worth checking to see if your device shows up twice nice on your equipment list.

    The new version really is pretty slick, though. I do hope the usual sorting options make a return, but I watched a bit of a movie on it and it worked really well. Nicely done, mobile team!

    Leave a comment:

  • laurieb52
    replied
    Re: VUDU App Release Notes

    My movies continued to download to the SD card after the update...

    Leave a comment:

  • ronron1966
    replied
    Re: VUDU App Release Notes

    How do I download movies to a SD card. Will you be providing a sort titles feature.

    Leave a comment:

  • danglin709
    replied
    Re: VUDU App Release Notes

    Originally posted by diamond204 View Post
    - SD card download saving is not available in this release (but was available in past releases). Hopefully this too was not yet ready for release and will be added shortly. A necessity for anyone who travels or watches movies outside of Wifi zones. Needed in particular for this release as HDX downloads are very large. As Google is adding new SD card features to Marshmallow- hopefully Vudu can continue its support of exterior storage. May have to revert to old version if this is not added.
    i would guess that sd card download saving is not a priority as Samsung has abandoned sd cards and Apple never has had them

    Leave a comment:

  • diamond204
    replied
    Re: VUDU App Release Notes

    This new update has ALOT going for it. Finally a fully mobile and touch friendly Vudu app!

    THE BEST NEW FEATURES
    - Visually Excellent - navigation is simple, controls are larger, less tabs and more scrolling(with 'stickies' too). The interface all have been waiting for.
    - More content is accessible such as trailers and some bonus content.
    - HDX Streaming and downloads
    - Redeem code links now present (still points to a browser, better if it can be fully incorporated into the app itself)
    - Chromecast support returns, now with a much easier way to activate.
    - Search seems to be improved and simplified.

    NEEDS WORK
    - FIXED VIA UPDATE _ THANKS VUDU!!!!!! Where is the sort function? I hope to assume this was not yet ready for the release, and was delayed slightly? Of course, Users will need to be able to sort their collection as before: A-Z, date added, by release year, and the others if possible. But those mentioned are the bare minimum needed.

    - [EDITED FROM PREVIOUS - found out app was using SD card for storage] SD card download saving is included in the app, just wish the app would add text that indicating the SD card is in use as storage.

    - Some extra features are now present (thank you!) but would love to see access to all bonus features (where available) on mobile. Would not consider this a a mandatory feature like the other two, but would be nice to have.

    Congrats on a TOP NOTCH update, thanks Vudu!

    Leave a comment:

  • sirmikael
    replied
    Re: VUDU App Release Notes

    I'm not seeing a sort option either. What am I missing?

    Leave a comment:

  • echopulse
    replied
    Re: VUDU App Release Notes

    Great news for android users! I sure hope an update will soon be available for IOS users! I want to watch HD on my iPad!

    Leave a comment:

  • danglin709
    replied
    Re: VUDU App Release Notes

    Originally posted by ColiBreh1 View Post
    I'm gonna guess because of regional restrictions. VUDU is only meant to be used in U.S.
    That would be the reason they want that info.

    Leave a comment:

  • ColiBreh1
    replied
    Re: VUDU App Release Notes

    Originally posted by Exaltedgod View Post
    What is up with the new permissions. There is not a logi"al reason for you to have my location. I might be able to understand the new identity requirement, but I think it would be in everyone's best interest to know the reason for the permissions.

    Until then, I won't be updating the app.
    Originally posted by Pekkhum View Post
    None of this explains why the app suddenly wants to know where I am. Can we get an more thorough list of changes?
    I'm gonna guess because of regional restrictions. VUDU is only meant to be used in the U.S.

    Leave a comment:

  • harpo1
    replied
    Re: VUDU App Release Notes

    I can't even select HD or HDX as my default Download Quality under account settings. I'm running a OnePlus One that is more than capable of streaming/downloading HD/HDX content. It tells me my device doesn't support playback in HD/HDX.

    Leave a comment:

  • Pekkhum
    replied
    Re: VUDU App Release Notes

    None of this explains why the app suddenly wants to know where I am. Can we get an more thorough list of changes?

    Leave a comment:

  • vanton619
    replied
    Re: VUDU App Release Notes

    Omgomgomgomgomgomgomgomg. The download just pushed to my GS4 and it is glorious. I feel like they actually covered every grip that has been posted (and reposted) about the Android app. The interface is hella better, HDX streams and downloads, seemingly fixed audio/visual issues. My phone is a bit choppy with displaying HDX (both streams and downloads), but that may be more of a hardware issue than an app issue. I guess this is why they have been mum about fixing those android issues from the past 5 months. Overall I'm happy with this. Woo!

    Leave a comment:

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