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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Sharknado and Other Recent Dowgrades

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    #31
    I'd really like my UHD version of Suicide Squad Extended back in my library.

    Comment


      #32
      I just sent an e-mail to Vudu's upper management team regarding this, as I, too, would like to have the UHD version of "Suicide Squad - Extended Cut" restored to my Vudu library. Although, I have a feeling that if they DO return it to our libraries, there will be something wrong with how the content team encodes it (missing some form of HDR, no Atmos, etc).

      Comment


        #33
        My theory of what may be going on here, at least in the case of a higher resolution completely disappearing, is that Vudu is having storage capacity issues and is therefore purging that higher resolution of movies that are rarely being streamed.

        Comment


          #34
          Originally posted by mrewster View Post
          I'd really like my UHD version of Suicide Squad Extended back in my library.
          I dug a little deeper and it looks like either Warner recalled the UHD version of the Extended Cut or it never existed in the first place, since none of the other Movies Anywhere retailers have this version in anything higher than HD.

          Comment


            #35
            Can we at least get confirmation this is being looked into?

            Comment


              #36
              I'd also demand that my UHD rights to Suicide Squad - Extended Cut be restored.

              Comment


                #37
                Originally posted by DETROIT View Post
                I'd also demand that my UHD rights to Suicide Squad - Extended Cut be restored.
                Supposedly, this is a known issue and "the content team is looking into it" so don't hold your breath that this will ever actually get fixed.

                Comment


                  #38
                  Added Deep Blue Sea 3 to the original list as I owned this in UHD but now it was removed only shows that I own HDX.

                  Comment


                    #39
                    My Deep Blue Sea 3 UHD is also missing. It only shows HDX now.

                    Comment


                      #40
                      Deep Blue Sea 3 was completely removed from My Library. I purchased it on August 2, 2023, at Vudu in 4K, but it disappeared tonight :-(

                      Comment


                        #41
                        My deep blue sea 3 is also missing. Purchased it on July 25th and it’s no longer in my library.

                        Comment


                          #42
                          Same here. I purchased Deep Blue Sea 3 in UHD on July 16th and it's no longer in my library.

                          Comment


                            #43
                            Yikes! Now people are having movies completely disappear because they were bought in 4K UHD??? This makes me want to not purchase at Vudu.

                            Comment


                              #44
                              This is really getting frustrating. If I hadn't bought them at Vudu I could understand maybe not importing as the higher quality anymore but losing the quality I paid Vudu for is annoying.

                              Comment


                                #45
                                Originally posted by Scarab View Post
                                This is really getting frustrating. If I hadn't bought them at Vudu I could understand maybe not importing as the higher quality anymore but losing the quality I paid Vudu for is annoying.
                                Yeah I’m pretty annoyed as well, not even just about the quality (I’m very annoyed by this as well) but the fact the movie is completely missing for myself and many others. The Vudu support chat team has said they’ve escalated it… but I don’t see myself getting my money or movie back.

                                edit: as of tonight they put the movie back in my library! Thank you Vudu!

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