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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Chromecast Ultra with 4k / HDR / Dolby Vision support !!

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  • lujan
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by Jake View Post
    Hate to volley it back... but it's definitely a Chromecast firmware issue.

    The CCU player is incorrectly signaling the TV that the content is HDR10 when it is not - the color/brightness issue seen is because the actual colorspace is (SDR) Rec.709 (or Dolby Vision), but the TV is being told it is (HDR10) BT.2020 / ST2086. It's likely a bug in handling "Dolby Vision Profile 4" streams (a format that has both SDR/Main10 and Dolby Vision embedded in a compatible way).

    We are working with Google to get it fixed, but I assume it will require a firmware update.
    Hopefully when it's fixed, it will support Vudu HDR-10...

    64 UHD
    795 HDX
    2 SD

    Leave a comment:

  • djhitman303
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by djhitman303 View Post
    Has anyone connected Chromecast via Oppo udp203 and got it to display Dolby vision or Dolby Atmos sound? I tried but was unsuccessful, thought I may be doing something wrong

    How is your connection? Did you have to do any special settings in setup menu for Dolby Atmos?

    Leave a comment:

  • Jake
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Hate to volley it back... but it's definitely a Chromecast firmware issue.

    The CCU player is incorrectly signaling the TV that the content is HDR10 when it is not - the color/brightness issue seen is because the actual colorspace is (SDR) Rec.709 (or Dolby Vision), but the TV is being told it is (HDR10) BT.2020 / ST2086. It's likely a bug in handling "Dolby Vision Profile 4" streams (a format that has both SDR/Main10 and Dolby Vision embedded in a compatible way).

    We are working with Google to get it fixed, but I assume it will require a firmware update.

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by Oweng79 View Post
    Finally got @VuduFans to reply by tweeting to various social media tech sites. They say @VuduSupport will help... Let's wait and see...
    @VuduSupport are looking at it apparently.

    Leave a comment:

  • lujan
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by djhitman303 View Post
    Has anyone connected Chromecast via Oppo udp203 and got it to display Dolby vision or Dolby Atmos sound? I tried but was unsuccessful, thought I may be doing something wrong
    I haven't tried the Chromecast but I have my Nvidia Shield connected to the Oppo and I am able to get Atmos. Oppo has indicated that the HDMI input can get HDR-10 but not Dolby Vision under the latest beta firmware. I'm not sure if it will ever support Dolby Vision on this port?

    64 UHD
    795 HDX
    2 SD

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Finally got @VuduFans to reply by tweeting to various social media tech sites. They say @VuduSupport will help... Let's wait and see...

    Leave a comment:

  • djhitman303
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Has anyone connected Chromecast via Oppo udp203 and got it to display Dolby vision or Dolby Atmos sound? I tried but was unsuccessful, thought I may be doing something wrong

    Leave a comment:

  • SinGA
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by Oweng79 View Post
    I had a Twitter conversation with @madebygoogle yesterday who asked me to run through which apps / streaming services were affected by this issue. They quickly asserted that it was a Vudu casting issue (Vudu software problem) and not a CC ultra issue, since other HDR services, e.g Netflix were fine.

    I requested that they let Vudu know however they were quick to distance themselves from the issue, basically it's up to us to let Vudu know.

    To be clear, I was almost certainly chatting with customer services rather than a software or hardware expert.

    What's plan B?
    It's a darn shame these big companies can't communicate with each other!! I've tried opening a case with Vudu support and I got nothing. I've tried posting about it here on the forum, nothing. So I suppose we'll just have to wait and hope it gets fixed, but as it is right now, my UHD titles on Vudu are unwatchable.

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    I had a Twitter conversation with @madebygoogle yesterday who asked me to run through which apps / streaming services were affected by this issue. They quickly asserted that it was a Vudu casting issue (Vudu software problem) and not a CC ultra issue, since other HDR services, e.g Netflix were fine.

    I requested that they let Vudu know however they were quick to distance themselves from the issue, basically it's up to us to let Vudu know.

    To be clear, I was almost certainly chatting with customer services rather than a software or hardware expert.

    What's plan B?

    Leave a comment:

  • ErzaScralet
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    I've noticed this same issue with all UHD titles in my library. When I tried with the same CCU on my Sony X850C, it cast Fantastic Beasts UHD just fine. Now trying that same movie on same CCU on my Sony A1E (big upgrade on TV, ayyy), that same movie and F8 of the Fuious has like sun blaring blown out colors and blown out details. Is there a fix incoming for this? Only notice with VUDU app recently.

    Edit:
    Cast firmware version: 1.26.92486
    TV: 2017 Sony A1E OLED (connected directly to TV, HDMI 3 I believe)
    Movies: F8 of the Furious (both extended and theatrical), Fantastic Beasts. Only two I tried so far.
    Last edited by ErzaScralet; 08-23-2017, 08:24 PM. Reason: add info

    Leave a comment:

  • SinGA
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    I noticed there is a new Chromecast firmware listed on their website , but it has yet to hit my CCU.

    I'm hopeful that this has a fix for this problem we are experiencing with the VUDU app / UHD.

    Leave a comment:

  • SinGA
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by Oweng79 View Post
    Can anyone point me towards recent news on Vudu HDR10 planned support?
    Thanks.
    Good luck!! It may be the equivalent of searching for El Dorado in the jungle!

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Can anyone point me towards recent news on Vudu HDR10 planned support?
    Thanks.

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Hdr10 Panasonic tv here, chromecast ultra giving terrible UHD playback with burnt out whites and poor color. No adjustment to my various modes on tv result in correct playback (I'm a TV editor so have a reasonable understanding of these things). No word from Google about a fix, or Vudu about hdr10 support?

    Not at home now, but this is a recent development so believe it is the cc ultra's latest firmware...

    Leave a comment:

  • Oweng79
    replied
    Re: Chromecast Ultra with 4k / HDR / Dolby Vision support !!

    Originally posted by home_theatre_man View Post
    +1
    +1

    Leave a comment:

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