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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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96 titles disappeared

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  • Mattygeiger
    replied
    Re: 96 titles disappeared

    Originally posted by FelipeF View Post
    Looks like the fix has now been implemented. Restart the Vudu app, this will help the syncing process with your movies.
    All my UV movies are now back 6000+ still missing my DMA movies though still waiting on my ticket to be responded to on that problem.

    Leave a comment:


  • six1776
    replied
    Re: 96 titles disappeared

    my movies have all returned to my library, the titles have at least, but anything that my friends or family added or bought I can watch for 5 minutes before an error pops up saying Ultraviolet account needed whatever. So it's like the movies are there but aren't there. This going on for anybody else?

    Leave a comment:


  • nganiere
    replied
    Re: 96 titles disappeared

    still nothing fixed...........

    Leave a comment:


  • MovieLover500
    replied
    Re: 96 titles disappeared

    AFAICT, the fix worked for me.

    Leave a comment:


  • rdodolak
    replied
    Re: 96 titles disappeared

    Originally posted by hpham View Post
    Some of you are like the people who keep calling the power company to report an outage when you can clearly see the repair truck is working on the pole next door, and the whole neighboorhood is without power. The problem is known. It's being worked on. Give it a rest. Sheeshh.
    Actually, myUV has stated the issue has been fixed per my support ticket. The missing titles appear to be ones I converted through Vudu's D2D program a few years ago.

    Leave a comment:


  • hpham
    replied
    Re: 96 titles disappeared

    Some of you are like the people who keep calling the power company to report an outage when you can clearly see the repair truck is working on the pole next door, and the whole neighboorhood is without power. The problem is known. It's being worked on. Give it a rest. Sheeshh.

    Leave a comment:


  • rdodolak
    replied
    Re: 96 titles disappeared

    Originally posted by Mega Powers View Post
    Well, the MYUV wouldn't show any movies you have on Vudu that are not UV, for instance DMA (Disney) films or titles available on Vudu that simply aren't UV. You're still missing movies, which sucks, but the 657 figure may not represent all the movies you have on Vudu.
    Yep, but I have no where near that many DMA movies. I'm missing quite a few UV titles on myUV.com

    Leave a comment:


  • rdodolak
    replied
    Re: 96 titles disappeared

    Still missing my movies on Vudu and myuv.com

    Leave a comment:


  • lujan
    replied
    Re: 96 titles disappeared

    Originally posted by FelipeF View Post
    Looks like the fix has now been implemented. Restart the Vudu app, this will help the syncing process with your movies.
    I don't see any change, still missing 14 titles on Chrome browser and I refreshed several times and logged out and then back in...

    EDIT: It finally worked by closing the browser completely and then opening.

    26 UHD
    765 HDX
    2 SD

    Leave a comment:


  • FelipeF
    replied
    Re: 96 titles disappeared

    Looks like the fix has now been implemented. Restart the Vudu app, this will help the syncing process with your movies.

    Leave a comment:


  • danglin709
    replied
    Re: 96 titles disappeared

    Originally posted by Mega Powers View Post
    I investigated my own missing titles, and I noticed all of them (except one) were from this provider ("WB Movies All Access" ), which would previously have been listed as Flixster.
    my movies are all back!!!!!

    Leave a comment:


  • Mega Powers
    replied
    Re: 96 titles disappeared

    Originally posted by jbloggs View Post
    Thanks for the reassurance

    Also, the following is interesting...

    http://forum.blu-ray.com/showpost.ph...7&postcount=24
    I investigated my own missing titles, and I noticed all of them (except one) were from this provider ("WB Movies All Access" ), which would previously have been listed as Flixster.

    Leave a comment:


  • lujan
    replied
    Re: 96 titles disappeared

    Originally posted by jbloggs View Post
    Thanks for the reassurance

    Also, the following is interesting...

    http://forum.blu-ray.com/showpost.ph...7&postcount=24
    I don't have more than 1000 UV titles (well maybe if you count each TV episode separately)?

    26 UHD
    765 HDX
    2 SD

    Leave a comment:


  • Maltucht1
    replied
    Re: 96 titles disappeared

    Originally posted by JimTheFrog View Post
    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet
    Thanks so much for the info, Jim!

    Leave a comment:


  • billygreen23
    replied
    Re: 96 titles disappeared

    Originally posted by JimTheFrog View Post
    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet
    Wow, I guess I never thought about UV having a CTO. UV just seems like this mysterious entity that just somehow magically exists and doesn't have real people running it.

    I have so many questions for you Jim! Ever thought about doing an AMA?? Pretty please.

    p.s. Thanks for posting the update.

    Leave a comment:

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