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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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96 titles disappeared

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  • jbloggs
    replied
    Re: 96 titles disappeared

    Originally posted by JimTheFrog View Post
    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet
    Thanks for the reassurance

    Also, the following is interesting...

    http://forum.blu-ray.com/showpost.ph...7&postcount=24

    Leave a comment:


  • IPFletch
    replied
    Re: 96 titles disappeared

    Originally posted by JimTheFrog View Post
    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet
    Much appreciated, sir.

    Leave a comment:


  • IPhoneUser
    replied
    Re: 96 titles disappeared

    Originally posted by JimTheFrog View Post
    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet
    Thanks for the update. Hope it gets fixed soon.

    Leave a comment:


  • JimTheFrog
    replied
    Re: 96 titles disappeared

    Hi folks,

    We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

    --
    Jim Taylor
    CTO, UltraViolet

    Leave a comment:


  • MovieLover500
    replied
    Re: 96 titles disappeared

    Originally posted by MovieLover500 View Post
    I'm missing titles I've gotten through Flixster and through Cinemanow, although, AFAICT, it's only those I got a while back. I *do* have access to some of the more recent UV movies I have through Cinemanow.
    And, just checked several titles I got through Flixster, and a couple of them *are* showing up on vudu.

    Leave a comment:


  • lujan
    replied
    Re: 96 titles disappeared

    Originally posted by jeremymc7 View Post
    I thought my account felt a bit light. It's hard to keep track of these things when the collection gets so big.

    ...
    I keep an Excel spreadsheet of all my movies (discs, every streaming provider, etc.) for this very reason. As long as you keep it updated every time you purchase a movie it isn't hard to maintain. The hard part would be when you first create it to add everything. I started it years ago so it's really easy now.

    26 UHD
    765 HDX
    2 SD

    Leave a comment:


  • gamerdad09
    replied
    Re: 96 titles disappeared

    I'm missing several titles as well. It looks like the ones I could remember redeeming in Flixster are present in my Vudu library. Unfortunately anything UV I redeemed or purchased via Universal, Sony, or Target Ticket is missing from Vudu.

    As far as I can see everything is still in the UV site, Vudu just no longer recognizes that I own several of them.

    Leave a comment:


  • Kappa123
    replied
    Re: 96 titles disappeared

    Originally posted by Maltucht1 View Post
    Vudu or UV had better reimburse us all in some way when this is done. There are titles we paid for, to which we are being blocked access for over 24 hours now and counting. And with no warning beforehand. Ridiculous!!!
    They gave no warning because they probably didn't anticipate this happening in the first place. Stuff does happen you know. It does look like the movies are being restored slowly but surely. C'mon folks, it's not magic. They were able to fix it last time so let them figure it out. As for some kind of compensation...

    Leave a comment:


  • Maltucht1
    replied
    Re: 96 titles disappeared

    In addition to Flixster and CinemaNow, I am also missing everything that I got through Sony and Universal.

    Total mess.

    Leave a comment:


  • fadetonite
    replied
    Re: 96 titles disappeared

    Any new word on when this is going to be done? I'm down from over 1600 to 970 movies. Thats a bunch that went bye-bye. I looked on UV's site and my account is showing only 184 movies, so they got a mess on their hands.

    Leave a comment:


  • MovieLover500
    replied
    Re: 96 titles disappeared

    Originally posted by tkdkid717 View Post
    It also only seems to be the titles I redeemed through Flixter that are missing.
    I'm missing titles I've gotten through Flixster and through Cinemanow, although, AFAICT, it's only those I got a while back. I *do* have access to some of the more recent UV movies I have through Cinemanow.

    Leave a comment:


  • Chedwiggen
    replied
    Re: 96 titles disappeared

    I'm missing movies and tv shows as well and I have to say it really sours the whole digital experience. Hopefully this gets resolved soon and we get all our movies and tv shows back but it's stuff like this that makes me hope physical media never goes away.

    Leave a comment:


  • Maltucht1
    replied
    Re: 96 titles disappeared

    Vudu or UV had better reimburse us all in some way when this is done. There are titles we paid for, to which we are being blocked access for over 24 hours now and counting. And with no warning beforehand. Ridiculous!!!

    Leave a comment:


  • Wasteland
    replied
    Re: 96 titles disappeared

    Just noticed I was missing over 300 titles. I refreshed and it went to missing 146.

    Beyond ridiculous!

    Leave a comment:


  • tkdkid717
    replied
    Re: 96 titles disappeared

    It also only seems to be the titles I redeemed through Flixter that are missing.

    Leave a comment:

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