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96 titles disappeared

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    #31
    Re: 96 titles disappeared

    Originally posted by jeremymc7 View Post
    I thought my account felt a bit light. It's hard to keep track of these things when the collection gets so big.

    ...
    I keep an Excel spreadsheet of all my movies (discs, every streaming provider, etc.) for this very reason. As long as you keep it updated every time you purchase a movie it isn't hard to maintain. The hard part would be when you first create it to add everything. I started it years ago so it's really easy now.

    26 UHD
    765 HDX
    2 SD

    Comment


      #32
      Re: 96 titles disappeared

      Originally posted by MovieLover500 View Post
      I'm missing titles I've gotten through Flixster and through Cinemanow, although, AFAICT, it's only those I got a while back. I *do* have access to some of the more recent UV movies I have through Cinemanow.
      And, just checked several titles I got through Flixster, and a couple of them *are* showing up on vudu.

      Comment


        #33
        Re: 96 titles disappeared

        Hi folks,

        We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

        --
        Jim Taylor
        CTO, UltraViolet

        Comment


          #34
          Re: 96 titles disappeared

          Originally posted by JimTheFrog View Post
          Hi folks,

          We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

          --
          Jim Taylor
          CTO, UltraViolet
          Thanks for the update. Hope it gets fixed soon.

          Comment


            #35
            Re: 96 titles disappeared

            Originally posted by JimTheFrog View Post
            Hi folks,

            We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

            --
            Jim Taylor
            CTO, UltraViolet
            Much appreciated, sir.

            Comment


              #36
              Re: 96 titles disappeared

              Originally posted by JimTheFrog View Post
              Hi folks,

              We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

              --
              Jim Taylor
              CTO, UltraViolet
              Thanks for the reassurance

              Also, the following is interesting...

              http://forum.blu-ray.com/showpost.ph...7&postcount=24

              Comment


                #37
                Re: 96 titles disappeared

                Originally posted by JimTheFrog View Post
                Hi folks,

                We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

                --
                Jim Taylor
                CTO, UltraViolet
                Wow, I guess I never thought about UV having a CTO. UV just seems like this mysterious entity that just somehow magically exists and doesn't have real people running it.

                I have so many questions for you Jim! Ever thought about doing an AMA?? Pretty please.

                p.s. Thanks for posting the update.

                Comment


                  #38
                  Re: 96 titles disappeared

                  Originally posted by JimTheFrog View Post
                  Hi folks,

                  We apologize for the problem with UltraViolet. We just made a complete changeover of the underlying system, and there's a problem updating Libraries containing more than 1000 titles. Rest assured that nothing is lost, and we're working hard to get things resynchronized at Vudu.

                  --
                  Jim Taylor
                  CTO, UltraViolet
                  Thanks so much for the info, Jim!

                  Comment


                    #39
                    Re: 96 titles disappeared

                    Originally posted by jbloggs View Post
                    Thanks for the reassurance

                    Also, the following is interesting...

                    http://forum.blu-ray.com/showpost.ph...7&postcount=24
                    I don't have more than 1000 UV titles (well maybe if you count each TV episode separately)?

                    26 UHD
                    765 HDX
                    2 SD

                    Comment


                      #40
                      Re: 96 titles disappeared

                      Originally posted by jbloggs View Post
                      Thanks for the reassurance

                      Also, the following is interesting...

                      http://forum.blu-ray.com/showpost.ph...7&postcount=24
                      I investigated my own missing titles, and I noticed all of them (except one) were from this provider ("WB Movies All Access" ), which would previously have been listed as Flixster.

                      Comment


                        #41
                        Re: 96 titles disappeared

                        Originally posted by Mega Powers View Post
                        I investigated my own missing titles, and I noticed all of them (except one) were from this provider ("WB Movies All Access" ), which would previously have been listed as Flixster.
                        my movies are all back!!!!!

                        Comment


                          #42
                          Re: 96 titles disappeared

                          Looks like the fix has now been implemented. Restart the Vudu app, this will help the syncing process with your movies.

                          Comment


                            #43
                            Re: 96 titles disappeared

                            Originally posted by FelipeF View Post
                            Looks like the fix has now been implemented. Restart the Vudu app, this will help the syncing process with your movies.
                            I don't see any change, still missing 14 titles on Chrome browser and I refreshed several times and logged out and then back in...

                            EDIT: It finally worked by closing the browser completely and then opening.

                            26 UHD
                            765 HDX
                            2 SD

                            Comment


                              #44
                              Re: 96 titles disappeared

                              Still missing my movies on Vudu and myuv.com

                              Comment


                                #45
                                Re: 96 titles disappeared

                                Originally posted by Mega Powers View Post
                                Well, the MYUV wouldn't show any movies you have on Vudu that are not UV, for instance DMA (Disney) films or titles available on Vudu that simply aren't UV. You're still missing movies, which sucks, but the 657 figure may not represent all the movies you have on Vudu.
                                Yep, but I have no where near that many DMA movies. I'm missing quite a few UV titles on myUV.com

                                Comment

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