Re: CinemaNow and Rovi launch beta at home D2D service
Excellent. This time I got an e-mail confirmation that my work order was created.
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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.
Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.
Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:
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Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."
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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.
Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.
Terms of Use - User Comments, Feedback, Reviews, Submissions
For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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CinemaNow and Rovi launch beta at home D2D service
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Re: CinemaNow and Rovi launch beta at home D2D service
I've just created a second work order. And there doesn't appear to be any way to track the progress of the work order, like we have here from VUDU. I hope the gentleman posting here from CinemaNow is taking notes and passing them on to his associates.
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by BJoffe View PostI haven't heard a peep from CinemaNow's team regarding my work order from 12/27 for the same issue and it was submitted days ago. I've paid for 3 movies that were supposed to be in HD according to their site but they are SD.
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by Blurayfan View Post
One positive of this though is after reporting the errors to customer support a refund was issued immediately (took 3 days to post). This does bring to light a bug that should be researched and corrected. After a refund is given the movie is removed from the CinemaNow library, but it is not deleted from UltraViolet.
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by D2DGUY View Postthat appears to be an OSX 10.6 bug. Not consistent across every 10.6 computer, but does prevent some from getting D2D to work. We'll work on that over the next few weeks...
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by rtalbot View PostYeah none of my movies work on the Mac, even after the update....
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Re: CinemaNow and Rovi launch beta at home D2D service
Yeah none of my movies work on the Mac, even after the update....
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by E55KEV View PostC'Mon CinemaNow! I redeemed UV code for Paranorman on Dec 25th. It's fine on VUDU but CN has added the title to my library 7 times. 7 copies show in my Library online and 7 copies show on 2 LG Devices with CN app. Jeez!
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by SteveLV702 View PostI just did ALL of my Movies that is on their List of Supported movies except 3... They are on the CinemaNow D2D List but when put disc in the CinemaNow app says its not available on D2D
Tears of the Sun
21
National Security
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Re: CinemaNow and Rovi launch beta at home D2D service
I just did ALL of my Movies that is on their List of Supported movies except 3... They are on the CinemaNow D2D List but when put disc in the CinemaNow app says its not available on D2D
Tears of the Sun
21
National Security
Leave a comment:
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Re: CinemaNow and Rovi launch beta at home D2D service
I'm still getting sd uv's from hd purchases and I have upgraded to the new one.
Very frustrating when you get no resolution. I have 7 tickets none fixed and some are going on since dec 23rd. I've called and said resolution would be tommorow and that was on the 28th. Good luck with doing d2d over there. I've not had that much luck
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by mgfloy03 View PostLionsgate D2D - I was able to do Abduction and that is the first Lionsgate movie i've seen that I could disk to digital.
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Re: CinemaNow and Rovi launch beta at home D2D service
Lionsgate D2D - I was able to do Abduction and that is the first Lionsgate movie i've seen that I could disk to digital.
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Re: CinemaNow and Rovi launch beta at home D2D service
Originally posted by D2DGUY View PostWith the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.
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