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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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CinemaNow and Rovi launch beta at home D2D service

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  • madmod20061
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Even with the Mac update I am still getting the strange error of a movie saying not available through my mac, but I take it to my windows laptop and it works fine. This time it was the movie "Brothers".

    Leave a comment:

  • teke184
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    I had problems with the discs of They Live and The Holiday not being recognized by the software.

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by D2DGUY View Post
    With the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.

    If your discs are not being recognized by the software, then the disc is not included in the disc recognition database. The only way we can change that is to either scan those discs into the system or get the UPC # from the back of the box with the Title of the movie so we can manually enter it into the system.
    Most of mine are from your first example. Critters 3 is the only one off the top of my head that it doesn't recognize the disc.

    Leave a comment:

  • Blurayfan
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by D2DGUY View Post
    and that title shows up in your UVVU locker with only SD rights?
    Correct.

    Leave a comment:

  • D2DGUY
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by Blurayfan View Post
    The Client from Warner Bros.
    and that title shows up in your UVVU locker with only SD rights?

    Leave a comment:

  • D2DGUY
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by madmod20061 View Post
    Any update on why titles that are on the list don't work?
    With the latest versions of the software, are you being presented with the box art and description of title, but no conversion offer? If that's the case, it's a database error. The titles are being recognized by our disc recognition service, but those titles are not properly tied to a SKU in the CinemaNow store. After the holidays, we'll have the database team scour the list and make sure they are tied to the right CN titles.

    If your discs are not being recognized by the software, then the disc is not included in the disc recognition database. The only way we can change that is to either scan those discs into the system or get the UPC # from the back of the box with the Title of the movie so we can manually enter it into the system.

    Leave a comment:

  • Blurayfan
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by D2DGUY View Post
    Which title did you buy with 2.7 in HD that showed up as SD?
    The Client from Warner Bros.

    Leave a comment:

  • D2DGUY
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Which title did you buy with 2.7 in HD that showed up as SD?

    Leave a comment:

  • Blurayfan
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    I've had mostly good results using the CinemaNow Disc to Digital. Out of 24 conversions 2 were SD only when HD was presented and selected. One of these SD only errors occurred after installing the most recent update 2.7.0.

    One positive of this though is after reporting the errors to customer support a refund was issued immediately (took 3 days to post). This does bring to light a bug that should be researched and corrected. After a refund is given the movie is removed from the CinemaNow library, but it is not deleted from UltraViolet.

    Leave a comment:

  • OSUGrad2X
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by D2DGUY View Post
    FYI - the Mac player update (3.0.2) was posted this morning. If you launch your Mac player it will prompt you to update your build. Please try it out and let me know your thoughts.

    UVVU has nothing to do with the disparity of titles available between Walmart and CN. That is a licensing issue. All stores have different licensing agreements with the studios. Those are what dictate who has what.

    If you have special requests, please post them here and we'll let the studios know that D2D conversion of those titles has been requested.
    My library still doesnt appear in the new build. It says "Could not connect to the service. Please try again later."

    And it still tells me Reservoir Dogs and Snatch are not D2D even though they are on the list. I was also getting a spinning wheel of death when loading the dvd and had to force close the app.

    Leave a comment:

  • madmod20061
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by D2DGUY View Post
    FYI - the Mac player update (3.0.2) was posted this morning. If you launch your Mac player it will prompt you to update your build. Please try it out and let me know your thoughts.

    UVVU has nothing to do with the disparity of titles available between Walmart and CN. That is a licensing issue. All stores have different licensing agreements with the studios. Those are what dictate who has what.

    If you have special requests, please post them here and we'll let the studios know that D2D conversion of those titles has been requested.
    Any update on why titles that are on the list don't work?

    Leave a comment:

  • D2DGUY
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    FYI - the Mac player update (3.0.2) was posted this morning. If you launch your Mac player it will prompt you to update your build. Please try it out and let me know your thoughts.

    UVVU has nothing to do with the disparity of titles available between Walmart and CN. That is a licensing issue. All stores have different licensing agreements with the studios. Those are what dictate who has what.

    If you have special requests, please post them here and we'll let the studios know that D2D conversion of those titles has been requested.

    Leave a comment:

  • tfisher
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    I have added several more titles to UV using CinamaNow's program. I really like it! The convenience at least...their program needs work. The only way that I can close it is to start my task manager and end it.

    I have a few that I have to take to Walmart later because CinamaNow doesn't currently have them for D2D and one is so scratched up that my drive cannot read it.

    For the most part I like CN's method and I think they are on the right track by taking out as much of the manual process involved for adding D2D titles to UV. I hope that Vudu can come out with something similar. We'll probably always need the Walmart service because of double feature discs and such, but I think most titles can easily be added from our PC (and to verify VHS, Laserdisk, and other formats if we can ever convince the necessary parties that this needs to happen).

    Leave a comment:

  • tfisher
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    Originally posted by SteveLV702 View Post
    So prefer this as ya takes time putting in a disc wait to scan buy, put in another disc but still nowhere near time for Walmart/VuDu as I just did 10 discs in under 10 minutes on the CinemaNow app... Last time I went to walmart to do it with 10 discs it took well over 2 hours... I actually walked around store doing alot of shopping went back to photo area and still wasn't done.. And 2 hours isnt even including the time it took to Drive to walmart and back home...


    So I prefer CinemaNow over VuDu for Disc-to-Digital
    I agree...I was telling the guy here at my Walmart a couple of months ago that this is how it "should" work. He claimed that it wouldn't work because they have to verify the disc isn't a copy.

    But...does CinamaNow work for all discs? I have a double feature disc that contains "Under Siege" and "Under Siege 2: Dark Territory". When I try to convert using CinamaNow's PC program it will only read "Under Siege". There is no way to load "Under Siege 2" in this case, except for taking the disc to Walmart.

    Something else that sucks is that VUDU and CinamaNow both have different titles for D2D. For the most part the list is that same, but CinamaNow has a few titles available for D2D that VUDU does not currently have and vise versa. I think the list of available D2D titles should be controlled and maintained by UV so all possible titles are available by all companies (as long as they have the movie).

    Leave a comment:

  • SteveLV702
    replied
    Re: CinemaNow and Rovi launch beta at home D2D service

    So prefer this as ya takes time putting in a disc wait to scan buy, put in another disc but still nowhere near time for Walmart/VuDu as I just did 10 discs in under 10 minutes on the CinemaNow app... Last time I went to walmart to do it with 10 discs it took well over 2 hours... I actually walked around store doing alot of shopping went back to photo area and still wasn't done.. And 2 hours isnt even including the time it took to Drive to walmart and back home...


    So I prefer CinemaNow over VuDu for Disc-to-Digital

    Leave a comment:

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