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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I am having trouble with The Bourne Supremacy and The Bourne Ultimatum. They are both coming up as The Bourne Identity.

    Bourne Supremacy Blu-ray UPC - 025192059032
    Bourne Ultimatum Blu-ray UPC - 025192059049

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      I think there is something wrong with my eyes as I'm seeing double?

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        Anyone else not getting automatic updates with the Vudu-to-go beta app?

        I've been periodically checking the site and redownloading the Vudu-to-go.exe file and I've noticed the date of the digital signature on the file is changing periodically and the file size is growing slightly each time.

        26 Apr 13 - Size: 3.06 MB (3,217,224 bytes)
        02 May 13 - (can't find original file)
        06 May 13 - Size: 3.06 MB (3,219,120 bytes)
        09 May 13 - Size: 3.07 MB (3,219,632 bytes)

        This makes me wonder if there are small changes to the app but I'm not getting the updates.

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          3 of the 4 titles in the Star Trek: The Next Generation: Motion Picture Collection identify as Star Trek IV: The Voyage Home.

          Star Trek: First Contact identifies correctly but Generations, Insurrection, and Nemesis do not.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Apparently, they want to sell Star Trek IV pretty bad.

            Only two of the six movies from the Star Trek: Original Motion Picture Collection identifies correctly. You guessed it, Star Trek IV identifies as Star Trek IV and VI as VI. I, II, III, and V all identify as IV.

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Hitchcock Blu-Ray Collection is still not being recognized at all!!

              Also, the new Blu-Rays for "Jesus Christ Superstar" and "The Great Gatsby" aren't being recognized either.

              AND ANOTHER UPDATE..."Easy Rider" from the "America Lost & Found" collection also came up as unidentifiable...

              Something Else..."Trainspotting" is still not recognized either...

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Originally posted by rtalbot View Post
                Hitchcock Blu-Ray Collection is still not being recognized at all!!

                Also, the new Blu-Rays for "Jesus Christ Superstar" and "The Great Gatsby" aren't being recognized either.

                AND..."Midnight Express" came up as not eligible for D2D even though it totally is!!

                AND ANOTHER UPDATE..."Easy Rider" from the "America Lost & Found" collection also came up as unidentifiable...

                Something Else..."Trainspotting" is still not recognized either...

                Update #6: "Three Kings" came up as ineligible even though it should be...
                Weird. My Midnight Express BD worked.

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Originally posted by rtalbot View Post
                  Hitchcock Blu-Ray Collection is still not being recognized at all!!

                  Also, the new Blu-Rays for "Jesus Christ Superstar" and "The Great Gatsby" aren't being recognized either.

                  AND..."Midnight Express" came up as not eligible for D2D even though it totally is!!

                  AND ANOTHER UPDATE..."Easy Rider" from the "America Lost & Found" collection also came up as unidentifiable...

                  Something Else..."Trainspotting" is still not recognized either...

                  Update #6: "Three Kings" came up as ineligible even though it should be...
                  Have you tried uninstalling and reinstalling the Vudu-to-Go beta software?

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    After uninstalling/reinstalling the program, "Midnight Express" & "Three Kings" worked fine. The others still do not work though.

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by rtalbot View Post
                      After uninstalling/reinstalling the program, "Midnight Express" & "Three Kings" worked fine. The others still do not work though.
                      Yeah. That fix only helps with the "not eligible" with no way to report it error.

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        For the discs which give the "Unable to identify this disc" error message you'll just have to submit/report the appropriate titles and hope Vudu gets around to finally adding them to the database.

                        The good thing is that you can now select "not my disc" for titles which give the "this disc is not eligible for disc-to-digital" error message.

                        Unfortunately, there is no way to report titles which give the "There was a problem while verifying this disc." It just tells you if the error continues to happen to contact customer service.

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          a simple uninstall and reinstall has worked wonders

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            Noticed with the current D2D app if a disc is mapped to the wrong title and you have said wrong title already in your account then you don't have the option of reporting the disc (no "not your disc?" link).

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              Blu-ray
                              Superman II: The Richard Donner Cut [Blu-ray]
                              This title is not eligible for Disc to Digital conversion

                              When in fact it is eligible when I go to convert dvds.

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                Looks like they updated the layout of the software at some point recently. The buttons used to be stacked vertically and centered but now they're side-by-side and on the extreme ends.



                                Comment

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