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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by pghflyer View Post
    So, I am a big fan of the community/ forum working together to help them fix the title problems in the database. I had failures too...Far & Away ,Walk the Line, Planet of the Apes (2001), The Game, The Mummy (1999)....but has there been any indication that they actually do anything with these posts about titles not identifying (they do seem good about helping once you actually get it loaded to your account)? It seems like some people have reported stuff to both Gracenote (through the software) and to Vudu in this forum, and I am still having errors on them many, many months later. Just wondering if there is any point to our sharing other than to validate each other's frustrations.....
    It is kind of frustrating because it seems like nothing is being done about these errors, or at least not fast enough. Vudu's current promotion is rendered useless when close to a third of titles have errors during conversion. That being said I noticed there are some titles that didn't work before but are now working correctly. These titles are:

    Book of Eli
    True Romance
    Moon

    Comment


      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

      Originally posted by nyunole View Post
      LOTR: FELLOWSHIP - Special Extended DVD Edition - Is not read. When you type in the title, it is not clear from the options which of the 3 DVDs of Fellowship is the extended edition.
      When I did this movie it read as just the Normal DVD Version, not the Extended DVD version.

      Comment


        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

        What's Your Number Redeemed Ex-Tended Edition redeemed as the normal edition, not extended. Strangely enough, when shared through Ultraviolet, Flixster added the Extended edition (albeit in SD) which does not show up anywhere else except there.

        Also, Hot Fuzz and 21 Blu Ray each redeem as DVD when added to the cart (meaning you have to pay DVD price for HDX, not blu ray)

        Comment


          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

          Having problems with:

          053939250121 Forget Paris DVD - There was a problem while verifying this disc.

          This is a double-sided DVD. I tried both Widescreen and Fullscreen sides, no change. I tried this on 3 different computers.

          Comment


            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

            Is there any fix for the dumb error reading disc issue? If it is not one problem it is another with this software. I have tried to get this working on two computers. My PC always comes up with the error reading disc while the laptop says it can not install the software, no matter how many times I delete everything and try again.

            I really enjoy Vudu and would like to finally convert my personal library to digital and this promotion going on is the perfect time to do it with as many titles as I have. Can someone with knowledge of how to fix either of these send me a PM so we can go over the steps?

            Thanks

            Comment


              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

              Here's my list of movies that DO NOT WORK:

              Aliens
              Alien 3
              Alien Resurrection
              Analyze That
              Awakenings
              Black Hawk Down
              Bourne Supremacy
              Bourne Ultimatum
              Casablanca
              Devil's Advocate
              Die Hard
              Die Hard 2
              Frantic
              Ghostbusters
              Godfather Part 3
              Grease
              Harold & Kumar Christmas
              Hitchcock
              Horrible Bosses
              Identity
              Karate Kid 2
              League of their Own
              Lethal Weapon
              Lethal Weapon 2
              Lethal Weapon 3
              Lethal Weapon 4
              Madonna - Truth or Dare
              Morning Glory
              Nightmare on elm street 2-7
              Presumed Innocent
              Scarface
              Se7en
              Stealth
              Superman 1-4
              Transformers 1-3
              Tropic Thunder
              X-men 1/2

              *sigh*

              And then there are the DVD's:
              Soapdish
              Stop-Loss
              He Said, She Said

              QUITE frustrating how many don't work.

              Comment


                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                Your list looks a lot like mine:

                https://forum.vudu.com/showthread.ph...-shopping-cart

                Comment


                  Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                  Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                  Old: 3.7.0.1860
                  New: 3.7.0.2090

                  Not sure what's been changed in the latest update.

                  Comment


                    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                    Originally posted by rdodolak View Post
                    Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                    Old: 3.7.0.1860
                    New: 3.7.0.2090

                    Not sure what's been changed in the latest update.

                    Is that the Vudu-to-go version? I ask because my version of Vudu-to-go is 2.0.7. The version numbers you list are the same as my previous & new versions of Adobe Air. (I am running a PC with Windows 8, 64-bit).

                    Comment


                      Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                      Originally posted by rdodolak View Post
                      Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

                      Old: 3.7.0.1860
                      New: 3.7.0.2090

                      Not sure what's been changed in the latest update.
                      I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.

                      Comment


                        Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                        Originally posted by MaxH View Post
                        I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.
                        Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

                        EDIT: It must have just been an Adobe Air update.

                        Comment


                          Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                          Originally posted by rdodolak View Post
                          Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

                          EDIT: It must have just been an Adobe Air update.
                          The update was for Adobe Air, my PC showed the update tonight too.

                          Comment


                            Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                            I have done about 60 properly working titles. Here are the remaining titles with issues.
                            All in Blu-Ray format.

                            ERRORS:
                            1. Alexander Revisited: The Final Cut. [Read as 300]
                            2. Black Hawk Down. [Read as Striking Distance]
                            3. Boondock Saints. [Read as Live Free or Die Hard]
                            4. Lord Of The Rings Trilogy Extended. [All 3 read as Fellowship and/or Return of the King and only theatrical]
                            5. Matrix Revolutions. [Read as Matrix Reloaded]
                            6. The Mummy Trilogy - The Mummy Returns. [Read as The Mummy: Tomb of the Dragon Emperor]
                            7. Scott Pilgrim vs. the World. [Unable to identify disc]
                            8. Superman II: The Richard Donner Cut. [Not eligible for Disc to Digital conversion, although it is on list and forwards to Superman II theatrical]
                            9. Transformers (Two-Disc Special Edition). [Read as Transformers: Revenge of the Fallen / Not eligible for Disc to Digital conversion.]
                            10. Taken (Extended Cut). [Read as The Marine (Unrated)]
                            11. Twilight Saga: The Complete Collection - New Moon. [Unable to identify disc]
                            12. Underworld: Rise of the Lycans. [Read as Underworld (Unrated)]

                            NOT DIRECTOR'S CUT OR UNRATED ALTHOUGH SPECIFICALLY LISTED ON VUDU:
                            1. Daredevil (Director's Cut). [Read as theatrical]
                            2. Forgetting Sarah Marshall (Unrated). [Read as theatrical]
                            3. Gods and Generals Extended Director's Cut. [Read as theatrical]
                            4. Troy (Director's Cut). [Read as theatrical]

                            NOT DIRECTOR'S CUT OR UNRATED BUT NOT SPECIFICALLY LISTED ON VUDU (? IF AVAILABLE ON UV)
                            1. Gladiator (extended). [Read as theatrical]
                            2. The Hangover (Unrated). [Read as theatrical]
                            3. Kingdom of Heaven (Director's Cut). [Read as theatrical]
                            4. Leon: The Professional (Extended edition). [Read as theatrical]
                            5. The Patriot (Extended Cut). [Read as theatrical]
                            6. Spider-Man: The High Definition Trilogy - Spiderman 2. [Not 2.1]

                            MISC.
                            1. Superman: The Movie. [SD only]

                            Comment


                              Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                              I tried these three DVD's on Friday, but they didn't work or were not recognized:
                              Paycheck
                              The Day the Earth Stood Still
                              The Mummy

                              Comment


                                Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

                                The Bourne Supremacy and The Bourne Ultimatum comes up as The Bourne Identity.

                                Comment

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