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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
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3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Disc to Digital Title List

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    #106
    Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

    Originally posted by LuzRinggold View Post
    They need to put him on payroll since he's doing their job for them.
    I Agree!!!!

    Comment

      #107
      Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

      Originally posted by Blurayfan View Post
      The Disc to Digital database on VUDU appears to have errors. Some of the titles shown are listed when searching the database through the database for VUDU To Go, however the in store database doesn't show the title. For example Payback is not listed however I had converted that through the VUDU To Go app in the past.


      Payback: Straight Up (Director's Cut)
      Maybe a delayed effect since Payback now shows up in the In Store D2D list.

      Comment

        #108
        Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

        WooHoo, our High Priest of UltraViolet has been given recognition.

        Comment

          #109
          Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

          Originally posted by FattyMoBookyButt View Post
          Quick update today, 15 new movies found: Latest Updates
          The Notebook has been out for a while now as I converted it on 6/14/13.

          Comment

            #110
            Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

            Red Dawn doesn't show up as D2D.

            Comment

              #111
              Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

              Quick question...

              Does Vudu@home Disc to Digital have the same films as instore Disc To Digital?

              Mostly was asking because it would be handy to know that Film X was instore only vs Film Y being Both, and Film Z being @home only.

              Any knowledge please share.

              Comment

                #112
                Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                Originally posted by LuzRinggold View Post
                Red Dawn doesn't show up as D2D.
                Yea like he said they changed something and he was going to have to roll back and try and fix it. Prolly 10 posts above yours the last update went wonky!

                Comment

                  #113
                  Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                  Originally posted by BobSmith007 View Post
                  Quick question...

                  Does Vudu@home Disc to Digital have the same films as instore Disc To Digital?

                  Mostly was asking because it would be handy to know that Film X was instore only vs Film Y being Both, and Film Z being @home only.

                  Any knowledge please share.
                  Yes, the list is the same. Some movies don't work @home, but that is because of bugs with the software/database.

                  Comment

                    #114
                    Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                    Originally posted by jsrF1 View Post
                    Yes, the list is the same. Some movies don't work @home, but that is because of bugs with the software/database.
                    Double and triple features cannot be recognized also. When you have a DVD with 2 or more titles you will have to take them into Walmart. I have had VUDU ToGo recognize the first movie only.

                    Comment

                      #115
                      Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                      Rust and Bone and Searching for Sugarman do not work via d2d Vudu to go. I tried these yesterday with no luck.

                      Comment

                        #116
                        Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                        Originally posted by LuzRinggold View Post
                        Double and triple features cannot be recognized also. When you have a DVD with 2 or more titles you will have to take them into Walmart. I have had VUDU ToGo recognize the first movie only.
                        It seems to me like it's going to take a software update in order for the movies that are not recognized or recognized incorrectly to work. The same movies that didn't work last week still don't work this week so I'm thinking it will take an upgrade on the VuduToGo application.

                        Comment

                          #117
                          Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                          Originally posted by lujan View Post
                          It seems to me like it's going to take a software update in order for the movies that are not recognized or recognized incorrectly to work. The same movies that didn't work last week still don't work this week so I'm thinking it will take an upgrade on the VuduToGo application.
                          If it is designed properly it shouldn't. It should be database driven where Vudu ToGo reads the DVD or Blu-Ray and sends the ID into Vudu's service via a web service for verification. After multiple accounts have confirmed a title not in their database, they should automatically add the corrected code and notify those who previously tried to add the missing title.

                          Comment

                            #118
                            Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                            Originally posted by LuzRinggold View Post
                            If it is designed properly it shouldn't. It should be database driven where Vudu ToGo reads the DVD or Blu-Ray and sends the ID into Vudu's service via a web service for verification. After multiple accounts have confirmed a title not in their database, they should automatically add the corrected code and notify those who previously tried to add the missing title.
                            That would be great if it were true except I don't like where you said "After multiple accounts have confirmed a title not in their database, ...". How many is "multiple accounts" and how long before we're notified? What if it takes 5 accounts and only four have found the error?

                            Comment

                              #119
                              Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                              Originally posted by lujan View Post
                              That would be great if it were true except I don't like where you said "After multiple accounts have confirmed a title not in their database, ...". How many is "multiple accounts" and how long before we're notified? What if it takes 5 accounts and only four have found the error?
                              If a code is cross-referenced to the wrong movie or the code isn't wrong in their database then everyone using Vudu TO GO would get the error. I don't see a problem with having some number of accounts confirm the same DVD and having the system self correct itself and notify those of us who reported the correct title as soon as this correction occurs.

                              Problem is that communications and notifications is a big weakness with Vudu.

                              Comment

                                #120
                                Re: Direct-to-Digital list and other utilities (Error Tracker, Redemption Log)

                                Originally posted by LuzRinggold View Post
                                If it is designed properly it shouldn't. It should be database driven where Vudu ToGo reads the DVD or Blu-Ray and sends the ID into Vudu's service via a web service for verification. After multiple accounts have confirmed a title not in their database, they should automatically add the corrected code and notify those who previously tried to add the missing title.
                                If they would take responsibility for these error's instead of wasting time blaming us, that might help. Every time I open a support ticket we go back and forth several times with the same fix it suggestions, and nothing seems to get resolved.

                                Comment

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