Vudu to go "can't view order" or "continue" when disc doesn't read

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Hi there! I have done the above instructions multiple times over, and I am still not able to view or edit my cart for the in home disc to digital program. I have 44 items in my cart for a total of $98 and one of the items in my cart my friend gave me their code for it. And I am wanting to edit my cart or start from scratch, however how can I do that if I can't do that myself? I am just wondering....I have done this before about 2 months ago, but now it is giving me a message that says "We are unable to complete this transaction. Please try again later." It has done this for the past couple weeks...and I just want to start over from scratch if that is possible. What do I do?? Help please?! I have done those instructions multiple times and to no avail. Anyone else having problems?

I cleared your cart, you should be good to go.

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I am also having trouble with this. I took the steps described, but I can't view order. Thanks!

Young Guns 2 is no longer available for conversion. You should now have access to your cart.

[edge70]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Looks like I am having the same issue with the stuck cart. Please help!

Thanks,
Mike

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Looks like I am having the same issue with the stuck cart. Please help!

Thanks,
Mike

Any Given Sunday (Director's Cut) is no longer available. You should now have access to your cart.

[edge70]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Any Given Sunday (Director's Cut) is no longer available. You should now have access to your cart.

Thanks!

[howsleyd]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Hi I am also having the issue of Please try again later. Hopefully whatever is causing the issue can be removed so I don't have to start from scratch.

Thanks for the help!

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Hi I am also having the issue of Please try again later. Hopefully whatever is causing the issue can be removed so I don't have to start from scratch.

Thanks for the help!

I really didn't see any issues with your cart. Can you try again?

[Wrenee4]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?

[howsleyd]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I really didn't see any issues with your cart. Can you try again?

Yeah I tried again and it still says: We are unable to complete this transaction. Please try again later.

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?

Monty Python and the Holy Grail is no longer available. You should now have access to your cart.

[frozenfire]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!

I checked your cart and didn't see any problematic titles. Can you try again and see if it works now?

[NJScorpio]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Hi, I'm currently having this issue with Vudu to Go.

Awhile ago I added a few movies to my cart, then didn't complete check out.

Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?

[FelipeF]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

Hi, I'm currently having this issue with Vudu to Go.

Awhile ago I added a few movies to my cart, then didn't complete check out.

Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?

I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.

[NJScorpio]

Re: Vudu to go "can't view order" or "continue" when disc doesn't read

I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.

Could it be because I already own at least one of those titles (The Jerk) having bought it after I added it to the Vudu to Go cart?