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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu to go "can't view order" or "continue" when disc doesn't read

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  • ILoveMovies
    replied
    I have been having the same issue for quite some time. I just found this forum and tried the steps listed, but they didn't work for me. Is there something else I can try or is there some way you can help me? Thanks!

    Leave a comment:


  • ladipretender
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    .
    I'm having the same issue--I do know it's Jonah Hex that is preventing me from accessing my cart, and it's because I didn't realize I had it in there when I got my digital copy until it was too late. Any help would be greatly appreciated.

    Leave a comment:


  • CraigF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I'm having the same issue--unable to view order to proceed to my cart. I'd been sitting on many D2D conversions, so I'm assuming one of the movies in my cart is no longer eligble.

    @FelipeF, can you assist?

    Leave a comment:


  • imbatman69
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I am having the same problem as everyone else. Tried the ste.ps listed but still unable to access order

    Leave a comment:


  • ghwriter1976
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I have several orders in my cart, but am unable to view it. The "View Cart" option on Vudu2Go isn't working for me, and neither is the "continue" option to let me add more titles to my cart. Any chance that I'll be able to access it again to re-install my order?

    Leave a comment:


  • SpeedRacer2K
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I haven't been able to access my in-home D2D cart since the 50% promotion went away. Is there anything that can be done to fix this? I've already tried uninstalling V2Go, Adobe Air, as well as deleting the app data as suggested at the beginning of this thread.

    Leave a comment:


  • Bush737
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Felipe,

    I having a problem with DTD viewing and purchasing my cart. I have 50 disc and I cannot do anything with. I see you have solved other similar issues. Anything you can do to help me other than deleting my cart?

    Lee

    Leave a comment:


  • thegranddane
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    sent email .. thank you

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by thegranddane View Post
    when I go to my disc to digital it is just blank.. all my purchases are there but disc to digital is blank.. ?? There was an issue with adobe air but I think I got that fixed.. I have uninstalled the vudu app.. but can not uninstall adobe air.. I have tried everything on the net that i could find but it will not completely uninstall??can you help?? I have posted this problem but my topic never shows up.. ??
    Thank you
    PM me your email address on Vudu.

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by mck2175 View Post
    I am having the same problem. Can't view order on any computer.
    The Name of the Rose is no longer available for conversion. You should now have access to your cart.

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by jcski View Post
    I am having this same problem. can you look in my cart and see if any of my 20 movies are the problem please.
    i have email support 2 weeks ago and i still havent heard back from them...
    Blades of Glory is no longer longer available for conversion. You should now have access to your cart.

    Leave a comment:


  • thegranddane
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    when I go to my disc to digital it is just blank.. all my purchases are there but disc to digital is blank.. ?? There was an issue with adobe air but I think I got that fixed.. I have uninstalled the vudu app.. but can not uninstall adobe air.. I have tried everything on the net that i could find but it will not completely uninstall??can you help?? I have posted this problem but my topic never shows up.. ??
    Thank you

    Leave a comment:


  • mck2175
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I am having the same problem. Can't view order on any computer.

    Leave a comment:


  • jcski
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I am having this same problem. can you look in my cart and see if any of my 20 movies are the problem please.
    i have email support 2 weeks ago and i still havent heard back from them...

    Leave a comment:


  • bru20
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    OK, done.
    edit: I spoke with a very nice gentleman at VUDU CS who was able to clear my cart. As I suspected it resolved my issue.

    Leave a comment:

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