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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Vudu to go "can't view order" or "continue" when disc doesn't read

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  • NJScorpio
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    OK, done.
    Just wanted to let you know it worked! Thanks!

    Because it was so easy, I'm picking up an external Blu-Ray drive today to convert some of my Blu-Rays. The last batch was just DVDs upgraded to HDX (ones that I didn't own as Blu-Rays).

    Leave a comment:


  • howsleyd
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I tried checking out again and I am still getting the Please try again later message.

    I even tried installing VUDU to Go on my wife's computer and it is still doing the same thing. Any suggestions?

    Leave a comment:


  • NJScorpio
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    OK, done.
    Awesome customer service! I'll try it out when I get home (and convert a bunch of movies!)

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by NJScorpio View Post
    Yes, I would appreciate that very much.
    OK, done.

    Leave a comment:


  • NJScorpio
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    That could very be the reason. Unfortunately, I do not have the capability to delete just that one title from the cart. Still want to clear the cart?
    Yes, I would appreciate that very much.

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by NJScorpio View Post
    Could it be because I already own at least one of those titles (The Jerk) having bought it after I added it to the Vudu to Go cart?
    That could very be the reason. Unfortunately, I do not have the capability to delete just that one title from the cart. Still want to clear the cart?

    Leave a comment:


  • NJScorpio
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.
    Could it be because I already own at least one of those titles (The Jerk) having bought it after I added it to the Vudu to Go cart?

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by NJScorpio View Post
    Hi, I'm currently having this issue with Vudu to Go.

    Awhile ago I added a few movies to my cart, then didn't complete check out.

    Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

    Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?
    I didn't see any problematic titles in your cart. Can you please check again? If you still cannot access your cart, then I'll proceed to clear your cart.

    Leave a comment:


  • NJScorpio
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Hi, I'm currently having this issue with Vudu to Go.

    Awhile ago I added a few movies to my cart, then didn't complete check out.

    Now, I am unable to add any more movies, or go into my cart to remove movies (I now own some that are in the cart by way of separate purchases). Could you please do what needs to be done to unlock my cart? I wouldn't mind if the whole cart was cleared out, I can start over again.

    Also, would I need to uninstall/reinstall the Vudu to go app and the associated adobe program?

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by frozenfire View Post
    I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!
    I checked your cart and didn't see any problematic titles. Can you try again and see if it works now?

    Leave a comment:


  • frozenfire
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I also keep getting "We are unable to complete this transaction. Please try again later." every time I try to edit my cart. I did have a movie in the cart from a long time ago that looks like it is still in there that I'm trying to delete so i can start over, but every time i click "edit" for the cart, it comes up with that message, what do i do?? I want to transfer some discs!

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by Wrenee4 View Post
    I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?
    Monty Python and the Holy Grail is no longer available. You should now have access to your cart.

    Leave a comment:


  • howsleyd
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    I really didn't see any issues with your cart. Can you try again?

    Yeah I tried again and it still says: We are unable to complete this transaction. Please try again later.

    Leave a comment:


  • Wrenee4
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I am also having this issue I have had some dvd's in my cart for a while so I am thinking it must be the reason I can't view the order?

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by howsleyd View Post
    Hi I am also having the issue of Please try again later. Hopefully whatever is causing the issue can be removed so I don't have to start from scratch.

    Thanks for the help!
    I really didn't see any issues with your cart. Can you try again?

    Leave a comment:

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