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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Vudu to go "can't view order" or "continue" when disc doesn't read

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  • teke184
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    Had to remove American Dreamz, no longer available. Can you check if you can now access your cart?
    That got it.

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by teke184 View Post
    Having this same problem, did a re-install, no success.

    I'm running this on Windows 10 so this is not a problem due to an outdated OS.


    There are about 27 items in my cart but it is refusing to let me continue, view cart, or check out.
    Had to remove American Dreamz, no longer available. Can you check if you can now access your cart?

    Leave a comment:


  • teke184
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Having this same problem, did a re-install, no success.

    I'm running this on Windows 10 so this is not a problem due to an outdated OS.


    There are about 27 items in my cart but it is refusing to let me continue, view cart, or check out.

    Leave a comment:


  • filiusdextris
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I'm having this same problem.

    Edit: Never mind, got it fixed by calling Customer Service and having them empty my D2D title list. I then re-entered them, minus a now-problematic movie, and it worked as usual.

    Leave a comment:


  • Dumplings
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Okay I am now having this issue myself. I've only had the items in my cart for about a week or so if that. I've tried re-installing on 2 different machines and the View Cart button is still not doing anything. It's obviously the same issue on your end, I would really appreciate someone looking into this matter and removing the movie causing the error. (I'd like to know which one it is too!)

    Thanks and I will keep an eye out for your reply.

    Leave a comment:


  • bartelbee1
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I'm having the same issue, clicking "view order" isn't responding please help!

    Leave a comment:


  • khalstead
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    I'm having the same issue. I left 40 titles in my cart for about a month...returned to my cart last week to check out and found that i cannot view my order or check out.

    Any assistance that can be offered would be greatly appreciated.

    [EDIT: I called the support phone number and my problem has been solved. Thanks!]

    Leave a comment:


  • yeefamilyaz@gmail.com
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Having the same issue, can you verify if my cart items are causing the same error?

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    That is correct, when a title in your cart becomes unavailable, it breaks the cart and causes issues.

    Leave a comment:


  • Rob ab
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Ok it looks like that did the trick thanks Felipe. Does that mean that, that movie is no longer available for d2d? I don't want to have the same issue again.

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by Rob ab View Post
    Bump...
    Monty Python and the Holy Grail is no longer available, please try again.

    Leave a comment:


  • Rob ab
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by Rob ab View Post
    Hi Felipe I tried again but Im still having the same issue It does not let me click on view order
    Bump...

    Leave a comment:


  • Rob ab
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by FelipeF View Post
    Can you please try again, I noticed that "Life of Brian: Collector's Edition" was the problematic title in your cart.
    Hi Felipe I tried again but Im still having the same issue It does not let me click on view order

    Leave a comment:


  • FelipeF
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Originally posted by Rob ab View Post
    Im having the same issue where I cant click on continue and cancel or checkout. I can navigate but certain buttons don't work. I followed the directions on the 1st page but it did not work can you please help.
    Can you please try again, I noticed that "Life of Brian: Collector's Edition" was the problematic title in your cart.

    Leave a comment:


  • Rob ab
    replied
    Re: Vudu to go "can't view order" or "continue" when disc doesn't read

    Im having the same issue where I cant click on continue and cancel or checkout. I can navigate but certain buttons don't work. I followed the directions on the 1st page but it did not work can you please help.

    Leave a comment:

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