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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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The "Incorrect Aspect Ratio" Thread

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  • Jake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Dionycef View Post
    Batman v Superman Extended in UHD keeps cropping top and bottom every 2 minutes .
    It is very irritating as it keeps changing all the time. HDX versions are OK UHD theatrical is also OK. The problem is at the extended edition. VUDU app in LG C6
    We have found an issue with some DolbyVision movies on LG TVs - a new version will be published ASAP (within the next day or so).

    Leave a comment:

  • Dionycef
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Batman v Superman Extended in UHD keeps cropping top and bottom every 2 minutes .
    It is very irritating as it keeps changing all the time. HDX versions are OK UHD theatrical is also OK. The problem is at the extended edition. VUDU app in LG C6

    Leave a comment:

  • MovieLover500
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by ChristopherRobin View Post
    I see that the Indiana Jones movies are on sale this week. Have they fixed the OAR yet?
    Doesn't look it to me. It zooms in some after the intro for the first two movies (so that it looks like normal widescreen after, rather than the more wide widescreen in the intro)

    But I figured the price was cheap enough to be worth it.

    Leave a comment:

  • ChristopherRobin
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    I see that the Indiana Jones movies are on sale this week. Have they fixed the OAR yet?

    Leave a comment:

  • Dave36
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Fatal Attraction - OAR is 1.85:1 according to IMDB but on Vudu (HDX) it's horizontally squished to 1.33:1

    Leave a comment:

  • Dave36
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    The Creature of the Black Lagoon - OAR according to IMDB is 1.37:1 but it's stretched 1.78:1 on Vudu (HDX)
    The Invisible Man (1933) - OAR according to IMDB is 1.37:1 but it's stretched to 1.78:1 on Vudu (HDX)
    Drive - OAR according to IMDB is 2.35:1 but it's 1.78:1 on Vudu (HDX)

    Leave a comment:

  • Dave36
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Batman: The Movie - OAR according to IMDB is 1.85:1 but it's 1.78:1 on Vudu (HDX)

    A Clockwork Orange - OAR according to IMDB is 1.66:1 but it's stretched to 1.78:1 on Vudu (HDX)
    Last edited by Dave36; 06-18-2016, 01:30 AM. Reason: added some things/removed some things

    Leave a comment:

  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Destry Rides Again (OAR: 1.33:1, Vudu: 1.78:1)

    The HDX and SD versions are the incorrect aspect ratio. The 1.33:1 picture has been stretched to 1.78:1.

    The HD version is the correct OAR (1.33:1)

    Leave a comment:

  • grandhotel
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Mame (1974) - OAR: 2.35:1; Vudu 16:9, credits are correct

    Leave a comment:

  • ralphap80
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Blue Velvet is at 1.78 when it should be 2.35

    Leave a comment:

  • adamessar3
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Paths of Glory HDX is squished to 1.33:1. Not happy about this one.

    Leave a comment:

  • tbdave
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    The Mirror Crack'd (1980) is windowboxed with black bars on all 4 sides. The correct aspect ratio is 1.85:1.

    https://en.wikipedia.org/wiki/Windowbox_%28film%29

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Originally posted by Pizzabox View Post
    Yeah, i opened a case for "Cube" sd ratio being wrong. They had me send a picture of the problem. I was like, seriously.. To say the least ive been following up with them for months and got no responses after the first, we will fix it. My thought is its not going to be fixed and we are just getting the, "I'm on top of it, Rose".
    Indeed. Generally speaking I find Vudu customer service to be excellent. The aspect ratio thing is the one major failing. So few of these are ever fixed that I honestly feel that Vudu just doesn't give a crap. We're often told that it's the studio's fault, and I could buy that were it not for the fact that Vudu's competitors usually get them in the correct ratio. Why is Vudu the only Digital Movie provider that always gets stuck with the encodes of the incorrect ratio where are the others get the correct one? It doesn't add up.

    Leave a comment:

  • Pizzabox
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    Yeah, i opened a case for "Cube" sd ratio being wrong. They had me send a picture of the problem. I was like, seriously.. To say the least ive been following up with them for months and got no responses after the first, we will fix it. My thought is its not going to be fixed and we are just getting the, "I'm on top of it, Rose".

    Leave a comment:

  • Capt-Cupcake
    replied
    Re: The "Incorrect Aspect Ratio" Thread

    A new one for the list:

    Adventures of Buckaroo Banzai Across the 8th Dimension

    Filmed in 2.35:1

    Presented on Vudu in 16x9

    Also, the audio is out of sync with the picture.

    Leave a comment:

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