Some movies lost UV compatibility....

[Walter-S_North_Carolina]

Re: Some movies lost UV compatibility....

touche...

There is a word which I think may be helpful in analogy.

The word is "attenuation". It is the degradation of signal over distance.

If the definition be altered to replace the word distance with time, it could be said any form of physical media, be it mylar which is prone to stretching and loss of magnetism or optical disc which looses reflectivity, has a much higher attenuation in comparison to redundant storage arrays.

A redundant storage array can maintain digital content in pristine condition for perpetuity. The threat is economic in the sustainability. Not technical, as in physical media.

Therefore, physical media is an inferior vehicle for the storage of entertainment content. The fact that there was an anomalous title discrepancy I think is rather missing the point, is all I was attempting to communicate.

Perhaps I did so poorly.

[rdodolak]

Re: Some movies lost UV compatibility....

The life span of optical media is based on a number of factors to include the quality of said disc. It's important to note that any general life spans given for optical media by the National Archives is for recorded media (duplicated) rather than replicated media. Thus the replicated DVDs and Blu-rays, those that contain movies, should have a much higher life span assuming those discs are stored properly of course.

[Walter-S_North_Carolina]

Re: Some movies lost UV compatibility....

I see.

So instead of you feeling it to be an anomalous event, you consider it to be systemic.

Further you feel it a blatant breach of contract, which you find disturbing enough to bring into question the viability of the services offered by UV retailers.

I again respectfully disagree, but thank you for clarifying your position.

[kokomo]

Re: Some movies lost UV compatibility....

Kokomo,
I appreciate you feel wronged and that you are a victim of a bait and switch of which you find a disturbing precedent.
-Walter

Walter respectfully I don't think you understand this is not about me but about all the people who have posted about UltraViolet account abuse and those that did not post but still had this happen to them with different movies.

Yes paying for movies to be added to your UltraViolet account and having them disappear is a disturbing precedent.

[Walter-S_North_Carolina]

Re: Some movies lost UV compatibility....

Kokomo,

In 2008, I purchased some movies from the PlayStation Network. They downloaded onto my PS3 and I discovered being able to use it as an HD set-top box for the playback of movies.

I experimented with ripping my personal DVD collection and streaming to my PS3 via Windows Media Player.

I found a method that worked, but it took, a pass at DVD decrypting, and two passes at Handbreak. The final result did work, but a lot of quality was lost and each title took about a full day to complete.

When I got an AppleTV in 2011, I found the iTunes stream via LAN took only one Handbreak pass and the quality was sufficient.

I then proceeded to rip my entire DVD collection. I spent countless hours doing so and had one hard drive crash during this time, loosing a massive amount of work which needed to be redone.

What you expedience with your "Something About Mary" copy being lost and then brought back as the theatrical version is anomalous.

On my PS3, the HDD finally gave out and the PSN Support policy was not to allow a second download. Period. This means my paid content was lost with the age of my PS3 HDD. It was not a permanent purchase.

According to the National Archives, optical disc age is seven years. This includes DVD and Bluray Disc.

When I discovered Vudu, and their unrivaled D2D incentive program, I knew instantly this was a game changing technology. No technology is perfect. However, it is known that the gold standard for longevity storage is a redundant storage array.

This is something simply out of the reach for consumers. Vudu provides it to me for my media purchase free of charge. I need only buy my titles from them.

Further, I have remote access to my entertainment collection in crystalline 1080p. I am sorry for your anomalous situation, but my resolve is un-wavered in my enthusiasm for this new technology.

I appreciate you feel wronged and that you are a victim of a bait and switch of which you find a disturbing precedent.

I respectfully hold to a different opinion.

Sincerely,

-Walter

[kokomo]

Re: Some movies lost UV compatibility....

Please provide an update to why these titles were taken (stolen) from our UV locker without permission.
I have contacted support and everyone denies they were ever in our UV locker.

Sadly, many people would like to know why some movies are being removed from their UltraViolet accounts. In my circumstance on 4-23-2012 I did a d2d of There's Something About Mary (Extended Edition) which was removed from my UltraViolet account after over 1 year of being in my account.

After several emails to UltraViolet they admitted it had been removed and after over two weeks There's Something About Mary (Theatrical Edition) (https://www.dropbox.com/s/gw8ydwfpx3...20-%20Copy.jpg) was put in my UltraViolet account on 7-17-2013.

The other time a movie disappeared from my UltraViolet account Univeral Studios offered me a free movie from several choices.

As several people have said "this is unacceptable and should never occur. UltraViolet was suppose to be forever.

As soon as the slap that UV logo on a movie and allow us to buy digital viewing rights through disc-to-digital, it's a done deal. The movie industry isn't allowed to label their products as something they are not. They might be able to remove the UV compatibility for any NEW purchases, but they cannot reverse this for previously purchased movies since UV doesn't expire.

People are making purchasing decisions based on whether or not a title is UltraViolet.

Basically, I can invest a lot of money into UV, and then have the rug pulled out from me at any time if someone decides they don't want to support UV anymore. I don't like this game".

UltraViolet account abuse must end.

[jcorr1339]

Re: Some movies lost UV compatibility....

Our content coordinator is reaching out to the studio's for each of the films. I'll keep you posted.

Please provide an update to why these titles were taken (stolen) from our UV locker without permission.
I have contacted support and everyone denies they were ever in our UV locker.

[LuzRinggold]

Re: Some movies lost UV compatibility....

Our content coordinator is reaching out to the studio's for each of the films. I'll keep you posted.

FYI - Something About Mary is there. I checked it yesterday to make sure I wasn't effected by this.

Re: Some movies lost UV compatibility....

Thank you.

Our content coordinator is reaching out to the studio's for each of the films. I'll keep you posted.

[bjeong1381]

Re: Some movies lost UV compatibility....

Bjeong,

We're checking each movie to see if anything changed or was updated for any reason.

Thank you.

Re: Some movies lost UV compatibility....

Well I just noticed that 3 of my movies lost the UV symbol and are no longer in my UVVU.com locker. If this is how the whole vudu/uv ecosystem is gonna work then I might as well quit now. I paid for the 3 movies through the D2D service and now they are all gone from my UVVU.com account. They all still show on vudu but if vudu were to shut down I no longer have the UV rights to them which is what I thought the main advantage to the whole UV system was. Once I have the license on uvvu.com it is mine no matter what happens. Apprently not. Here are the titles.

Harold and Kumar go to White Castle
Harold and Kumar Escape from Guantanamo Bay
There's Something About Mary Extended Edition

Bjeong,

We're checking each movie to see if anything changed or was updated for any reason.

[watcherseven]

Re: Some movies lost UV compatibility....

I still have my UV rights to Something About Mary (theatrical version).

Not sure what is happening with the movie rights, but I saw the theatrical something about mary end show up in my account info, but no theatrical movie in my list, however the extended is still showing as owned in HDX. Maybe because I purchased it through VUDU? no uv symbol on it though.

[LuzRinggold]

Re: Some movies lost UV compatibility....

I still have my UV rights to Something About Mary (theatrical version).

[madmod20061]

Re: Some movies lost UV compatibility....

The extended edition of There's something about Mary is not currently UV compatible with VUDU.
http://www.vudu.com/movies/#!content...tended-Edition

However, the theatrical version is:
http://www.vudu.com/movies/#!content...ary-Theatrical

Why did we lose our uv rights on these movies?

Re: Some movies lost UV compatibility....

I also lost my UV copy of There's Something About Mary (still available only through VUDU). I used VUDU's in-home disc-to-digital conversion to purchase from Blu-ray on 6/8 and was presented with the Extended Version. I know it was UV compatible, because it is showing in Flixster as a movie in my collection that is "not yet available for streaming or download on Flixster." However, no version of the movie currently appears in my UVVU account.

Since the in-home disc-to-digital was released with the 50% promotion, i have converted all available titles in my collection. I currently have over 400 movies and over a dozen TV seasons in my collection. All are UV, with the exception of Meet the Parents (D2D), Oz the Great and Powerful (Disney Copy+), and now There's Something About Mary.

The extended edition of There's something about Mary is not currently UV compatible with VUDU.
http://www.vudu.com/movies/#!content...tended-Edition

However, the theatrical version is:
http://www.vudu.com/movies/#!content...ary-Theatrical