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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • lujan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I was just asked to update Adobe Air. Does anyone know if this might have corrected all the "Not Recognized" or recognized incorrectly bugs?

    Edit: I guess not, the first disc I tried got the "Unable to identify this disc" error so I don't think that they've updated the app even after all this time. I hate how slow Vudu is with this....

    Also, the in-store D2D is also not working for me because when I add a movie there, the movie doesn't show up on my list. I called tech support and they say that they can see it on their end but I'm not able to see it.

    Leave a comment:

  • cupboardoflove
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    With the 40 or so discs I've converted, I've only had issues with:
    • Cube: The Lions Gate Signature Series re-release DVD isn't recognized by the system.
    • Empire Records: Special Fan Remix Edition comes up as the original theatrical cut. Looking at VUDU, it looks like the extended cut isn't offered on the service.
    • Mystery Science Theater 3000: The Movie: The 2008 Universal Studios Home Entertainment re-release DVD isn't recognized by the system.
    • Overnight Delivery: The DVD isn't recognized by the system.
    • Real Genius: The DVD (which happens to be dual sided-single layered) isn't recognized by the system.
    • Spice World: The DVD (which happens to be dual sided-single layered) isn't recognized by the system.

    Leave a comment:

  • arsenal_fan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The Tillman Story DVD was not recognized.

    Leave a comment:

  • digitalfreaknyc
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Presumed Innocent/Frantic double pack doesn't acknowledge either movie as being on the disc.

    Leave a comment:

  • qballz00
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Anybody else have an issue trying to add The Untouchables blu-ray? First, it wouldn't read it, then after a couple tries, it finally reads it but as a dvd, making me have to pay $5 for the hdx copy.

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Miami Vice (Unrated Blu Ray) comes up as the Theatrical version.

    Leave a comment:

  • cyberbeatnik
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    For the most part the Vudu to go works well.

    Some problems:

    Blu Rays

    2001: A Space Odyssey (comes up Barry Lyndon)
    Casino
    Cirque de Soliel: Journey of Man
    Cirque de Soliel: Worlds Apart
    Inglorious Basterds
    Jumper (Come up as Live Free or Die Hard)
    The Matrix: 10 year anniversary edition (part of a complete Blu Ray set)
    The Matrix: Revolutions (part of a complete Blu Ray set)
    Taken (comes up the Marine)
    Transformers: Dark of the Moon

    The DVD's, so far are:

    The Abyss (Special Edition)
    The Departed
    The Game (the one is a double side disc with standard screen and wide screen- i've tried both sides and won't recognize either)
    Blade Runner (I have a multi-set DVD version of all cuts but only the Tinal Cut DVD loads)
    Cleopatra
    Die Hard (first one)
    Farscape: The Peacekeeper Wars
    Fantastic Four: Rise of the Silver Surfer
    Lethal Weapon 2
    Lethal Weapon 3
    Leon: The Professional (international edition)
    Screamers (the one is a double side disc with standard screen and wide screen- i've tried both sides and won't recognize either)
    Star Gaze: Hubble's View of the Universe
    Van Wilder

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by JayJB View Post
    I would suggest you watch the film. I converted "The Maltese Falcon" (Bogart) successfully using Vudu-to-Go, but when I looked on Flixster, it shows the earlier version of the film. However, when I play it on Flixster (or Vudu) it shows the correct, Bogart, version. It might just be the cover art they're showing.
    I decided to take your advice and play it. It's most definitely the wrong version

    Leave a comment:

  • JayJB
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by madmod20061 View Post
    The Girl Next Door (2004) DVD. Error reading disc. I used Cinemanow instead and it imports as The Girl Next Door (1953). I haven't watched either yet, but I'm guessing they are 2 very different movies
    I would suggest you watch the film. I converted "The Maltese Falcon" (Bogart) successfully using Vudu-to-Go, but when I looked on Flixster, it shows the earlier version of the film. However, when I play it on Flixster (or Vudu) it shows the correct, Bogart, version. It might just be the cover art they're showing.

    Leave a comment:

  • JayJB
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by lujan View Post
    Problem is that you never ever receive an update on these messages even though they say they will notify you once it's available.
    Yeah, I know, but I'll keep trying until Aug 31, to get the discount. I only started all this about a month ago, but I see that you've been reporting bugs since February. I also have the same problem with "The Fly 2" which keeps coming up as "The Fly" so they haven't fixed that one yet...it's been 6 months!

    Leave a comment:

  • lujan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by JayJB View Post
    The French Connection (1971) Bluray
    UPC Code: 2454379314

    Vudu-to-Go prompts me for the title, returns a message saying they are "Manually Verifying"
    Problem is that you never ever receive an update on these messages even though they say they will notify you once it's available.

    Leave a comment:

  • JayJB
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The French Connection (1971) Bluray
    UPC Code: 2454379314

    Vudu-to-Go prompts me for the title, returns a message saying they are "Manually Verifying"

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Daredevil (Director's Cut) Blu Ray comes up as Theatrical.

    Twixt (Blu Ray): Manually verify (nothing shocking there. It was just released today. I'm surprised it's already eligible for d2d)

    Gamer 3D Blu Ray: Manually Verify.

    Leave a comment:

  • JayJB
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Ratmaster2000 View Post
    Hopefully they can fix the Midway and LoTR soon, I really want those.
    Just so you know, I converted Midway using a DVD on Flixster (I only opted for SD). It works well using Vudu on my Xbox, but is listed as unsupported on PC, and is also not supported on Android. I have a case open on that. (Someone in Vudu customer care tried to tell me that PC and Android support are somehow linked, but I found out that's not the case, nor is it a license issue...Ultraviolet really does mean anytime, anywhere, on any device. If Vudu has the rights to a film, and they do for Midway, then they should have it for all devices.). It seems to be an encoding issue on Vudu's end...I hope to find out soon.

    Leave a comment:

  • Tracer
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I had the same issue with Girl Next Door, would not read with Vudu to Go so redeemed using Cinemanow. On vudu it shows the 1952 version on Cinemanow it is the 2004 version.

    Leave a comment:

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