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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • dunnvudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Below is a list of Blu-rays that are incorrect.

    Alien Resurrection --> Alien
    Alien3 --> Alien
    Aliens --> Alien
    Bourne Supremecy --> Bourne Identity
    Bourne Ultimatum --> Bourne Identity
    Fast and Furious: Tokyo Drift --> Fast and Furious
    Fearless --> Unleashed
    Full Metal Jacket --> Barry Lyndon
    Jumper --> Live Free Or Die Hard
    Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
    Matrix Revolutions --> The Matrix
    Max Payne --> Hitman
    Oceans Twelve --> Oceans Thirteen
    Pitch Black --> Chronicles of Riddick
    Rambo: First Blood --> Rambo
    Rambo II --> Rambo
    Rambo III --> Rambo
    Swordfish --> Mad Max II
    Taken --> Marine
    The One --> Kung Fu Hustle
    Transformers --> Transformers 2
    Underworld: Rise of the Lycans --> Underworld
    X2: X-men United --> X-men: Last Stand

    Below is a list of Blu-rays that aren't being recognized.

    Italian Job --> Doesn't Recognize
    Knockaround Guys --> Doesn?t Recognize
    Never Back Down --> Doesn't Recognize
    Superman/Batman: Apocalypse --> Doesn?t Recognize
    Ultimate Avengers --> Doesn?t Recognize

    Leave a comment:

  • Adam_ME
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by MaxH View Post
    O.O

    Really?

    If you see that error message again, please let us know what it is! I would never have noticed that, as I never click the SD button...except once by accident, because of a user interface goof. (When the movie is only in SD, the SD button appears where the HDX button normally appears. This is poor user interface design, as the placement of buttons or navigation links should always be consistent.)
    I can't remember it off the top of my head, but it's a very short one-line error message with something about "desired quality" or something to that effect.

    Leave a comment:

  • MaxH
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Adam_ME View Post
    What was the error it gave you? I've noticed that some DVDs I've tried to convert to HDX(including Vanilla Sky, Team America: World Police, and The Fighter) gave me some random error message and then when I tried again and selected SD, it added the movie to my cart.....in HDX. I actually like that error. I get to convert a DVD to HDX, but at the Blu-ray price.
    O.O

    Really?

    If you see that error message again, please let us know what it is! I would never have noticed that, as I never click the SD button...except once by accident, because of a user interface goof. (When the movie is only in SD, the SD button appears where the HDX button normally appears. This is poor user interface design, as the placement of buttons or navigation links should always be consistent.)

    Leave a comment:

  • Adam_ME
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by arsenal_fan View Post
    Closer (2004) DVD was recognized, but when trying to convert to HDX, it would fail and ask me to retry.
    What was the error it gave you? I've noticed that some DVDs I've tried to convert to HDX(including Vanilla Sky, Team America: World Police, and The Fighter) gave me some random error message and then when I tried again and selected SD, it added the movie to my cart.....in HDX. I actually like that error. I get to convert a DVD to HDX, but at the Blu-ray price.

    Leave a comment:

  • SwiftFur
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I'm having kind of the opposite problem than most people have reported here. I have the Die Hard 4 disc blu ray collection, and I was able to get Live Free or Die Hard work as well as Die Hard With a Vengance, but the original Die Hard and Die Hard 2 in the collection comes up as Live Free or Die Hard.

    Leave a comment:

  • arsenal_fan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    From what I've read, I should be able to convert the DVD for A Separation (2011) to HDX but I'm not able to get it to work.

    Leave a comment:

  • coolguycarlos
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The following titles should be available for D2D but are not being read correctly by Vudu To Go

    Scarface (Bluray) Unable to identify disk

    LOTR: The Two Towers Extended Edition (Bluray)\LOTR: The Fellowship of the Ring Extended edition (Bluray) are being recognized as either LOTR: Return of the King or LOTR: The Fellowship of the Ring in theatrical formats and not the extended editions

    Avatar (Bluray) Unable to identify disk

    The Day the Earth Stood Still (2008) (Bluray) Unable to identify disk

    Transformers (Bluray) is being recognized as Transformers: Revenge of the Fallen

    Tropic Thunder (Bluray) states that directors cut is not available for D2D conversion but Tropic Thunder is available for D2D last I checked.

    Twilight: New Moon (Bluray) Unable to identify disk

    X2: X-Men United (Bluray) is being recognized as X-Men The Last Stand

    Leave a comment:

  • jeremymc7
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Repo Man (Blu-Ray)
    Vegas Vacation (Blu-Ray)

    Both on D2D. Neither recognized. Prompted to type in name for both. Can't convert.

    Leave a comment:

  • Speedaddict81
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Guarding Tess/It Could Happen to You (DVD 2-Pack) neither disc could be recognized.
    Polar Express (WS)(DVD) - not available

    Leave a comment:

  • dunnvudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Below is a list of Blu-rays that convert to the wrong movie.

    Blu-ray Converts To
    Alien Resurrection --> Alien
    Alien3 --> Alien
    Aliens --> Alien
    Bourne Supremecy --> Bourne Identity
    Bourne Ultimatum --> Bourne Identity
    Fast and Furious: Tokyo Drift --> Fast and Furious
    Fearless --> Unleashed
    Full Metal Jacket --> Barry Lyndon
    Jumper --> Live Free Or Die Hard
    Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
    Matrix Revolutions --> The Matrix
    Max Payne --> Hitman
    Oceans Twelve --> Oceans Thirteen
    Pitch Black --> Chronicles of Riddick
    Rambo: First Blood --> Rambo
    Rambo II --> Rambo
    Rambo III --> Rambo
    Swordfish --> Mad Max II
    Taken --> Marine
    The One --> Kung Fu Hustle
    Transformers --> Transformers 2
    Underworld: Rise of the Lycans --> Underworld
    X2: X-men United --> X-men: Last Stand

    Below is a list of Blu-rays that aren't recognized.

    Blu-ray
    Knockaround Guys
    Never Back Down
    Superman/Batman: Apocalypse
    Ultimate Avengers

    Leave a comment:

  • Dave_K.
    replied
    There was a problem verifying this disc

    I successfuilly processed 36 DVDs through the Disc to Digital beta program, but came up with a handful that just display the error "There was a problem verifying this disc". The problematic titles for me are:

    Stargate (UPC 012236044000)
    Harry Potter and the Sorcerer's Stone (UPC 085392246724)
    The Mothman Prophecies (UPC 043396078086)
    Batman & Robin (UPC 085391650027)
    Groundhog Day (UPC 043396522992)
    The Day The Earth Stood Still (1951) (UPC 024543050056)
    Mars Attacks! (UPC 085391448020)
    Ghostbusters 2 (UPC 043396501690)
    Last edited by Dave_K.; 06-22-2013, 01:40 PM. Reason: Added UPC codes.

    Leave a comment:

  • arsenal_fan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Closer (2004) DVD was recognized, but when trying to convert to HDX, it would fail and ask me to retry.

    Leave a comment:

  • jcflman
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Had issues with these DVDs:

    Saw 1 Fullscreen DVD - Shows as Saw 6 Theatrical
    UPC - 031398172765

    Nacho Libre Widescreen DVD - There was a problem verifying this disc
    UPC - 097363456247

    Can't Hardly Wait DVD - There was a problem verifying this disc
    UPC - 043396027145

    Snatch DVD - There was a problem verifying this disc
    UPC - 043396015661

    Leave a comment:

  • lujan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by JayJB View Post
    Also....just because something is D2D does not mean it's UV...for example: Taken Extended Edition
    I'm also stocking up like mad.....
    My point was that I think we should leave this thread for only new D2D (therefore VuduToGo) updates and not new UV updates.

    Leave a comment:

  • PrznMovieFan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Seven (Blu Ray) was not recognized

    Leave a comment:

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