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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • TACBAMA
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by echopulse View Post
    Since this promotion, I have been trying to add a lot of my blu-rays that I didn't think I would need on vudu. Here are a few that haven't worked for me.

    Fern Gully (Not Identified)
    Ghostbusters (Not Identified)
    The Karate Kid 2010 (Not Identified)
    Final Fantasy: Advant Children (Not Identified)
    Avatar: Blu (Indentified as DVD)
    The Sound of Music (Identified as Sing A Long Edition)

    Family Favorites Collection with Cloack and Dagger, The Wizard, Cop and a Half, King Ralph, Matinee, Sgt. Bilko, Ghost Dad, ED, A Simple Wish, The Borrowers. Comes with a UV code for Sgt. Bilko. PLEASE fix this one. I want 8 of these X 2.50 = 20.00 from me.
    Didn't know about Avatar until now. I popped in my 3D panasonic freebie disc and it read just fine! Thanks

    Leave a comment:

  • echopulse
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Since this promotion, I have been trying to add a lot of my blu-rays that I didn't think I would need on vudu. Here are a few that haven't worked for me.

    Fern Gully (Not Identified)
    Ghostbusters (Not Identified)
    The Karate Kid 2010 (Not Identified)
    Final Fantasy: Advant Children (Not Identified)
    Avatar: Blu (Indentified as DVD)
    The Sound of Music (Identified as Sing A Long Edition)

    Family Favorites Collection with Cloack and Dagger, The Wizard, Cop and a Half, King Ralph, Matinee, Sgt. Bilko, Ghost Dad, ED, A Simple Wish, The Borrowers. Comes with a UV code for Sgt. Bilko. PLEASE fix this one. I want 8 of these X 2.50 = 20.00 from me.

    Leave a comment:

  • Margo
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Okay... I tried to get VUDU to go to recognize the first two Harry Potter movies (Blu-rays) from the First Five Years Collection (Limited Edition Gift Set 2007) and they refuse to identify - the other discs did identify. I filled out the form in VUDU to go and didn't hear back. So then I wrote to customer support and they asked me to uninstall the VUDU to go program and reinstall it in a particular manner using links provided. Did that and discs still not recognized. Continued with instructions and created the info file for my computer and sent that in June 6th. No word back on that so I wrote again and was directed here. Hopefully this is where the people working on this get the information and fix the problems. I also have tried to get the program to recognize the Extended Versions of Lord of the Rings trilogy. They all pop up as LOTR: The Return of the King regular version. Any help appreciated.

    Leave a comment:

  • isu4me
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I too have the same problem with Transformers 1, althought the other 2 show just fine. I've noticed that I have way more problems with blu ray discs then I do with normal DVD's on the average. The only DVD's that don't indentify are ones that are not UV yet (at leaset with what I've done).
    I find it odd that they are still having problems as well is some disks that have been complained about for some time (Aliens quadrilogy, Start Trek movies, directors/extended cuts vs theatrical like Daredevil, Date Night) - I think an update from VUDU as to why they are taking longer to validate. For my blu rays I'm down to just a few that are currently UV but they all fall under these issues (I won't do sequals until I can do all of them, like the transformers movies).

    Leave a comment:

  • treborlicec
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Woodoo4Vudu View Post
    Transformers part 1 will only detect as Revenge of the Fallen.
    That happened to me on the blu ray. I had the DVD as well and it worked for TF 1. I had to pay more for the HDX upgrade, but it did recongnize the DVD as the correct title. Same thing happens for my Bourne movies. Bourne Identity Blu ray is fine. Bourne Supremacy Blu ray reads as Bourne Identity. The DVD reads correctly. Bourne Ultimatum Blu ray reads as Bourne Identity. DVD reads fine. This is causing me unnecessary extra expense since I should be able to go straight to HDX for $2 ($1 with the discount).

    Leave a comment:

  • lujan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by Woodoo4Vudu View Post
    Transformers part 1 will only detect as Revenge of the Fallen.
    For those of you that have tried the VuduToGo application and it doesn't identify your movie but asks you to type it in. How are we eventually going to get notified when it is available? It says something like, "We are in the process of identifying this disk" but it never says whether we'll be notified once the movie is working correctly? Can a forum moderator check on this for us and let us know?

    Leave a comment:

  • Woodoo4Vudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Transformers part 1 will only detect as Revenge of the Fallen.

    Leave a comment:

  • nierc001
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The Bourne Supremacy and The Bourne Ultimatum comes up as The Bourne Identity.

    Leave a comment:

  • tsken02
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I tried these three DVD's on Friday, but they didn't work or were not recognized:
    Paycheck
    The Day the Earth Stood Still
    The Mummy

    Leave a comment:

  • KSHBUG
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I have done about 60 properly working titles. Here are the remaining titles with issues.
    All in Blu-Ray format.

    ERRORS:
    1. Alexander Revisited: The Final Cut. [Read as 300]
    2. Black Hawk Down. [Read as Striking Distance]
    3. Boondock Saints. [Read as Live Free or Die Hard]
    4. Lord Of The Rings Trilogy Extended. [All 3 read as Fellowship and/or Return of the King and only theatrical]
    5. Matrix Revolutions. [Read as Matrix Reloaded]
    6. The Mummy Trilogy - The Mummy Returns. [Read as The Mummy: Tomb of the Dragon Emperor]
    7. Scott Pilgrim vs. the World. [Unable to identify disc]
    8. Superman II: The Richard Donner Cut. [Not eligible for Disc to Digital conversion, although it is on list and forwards to Superman II theatrical]
    9. Transformers (Two-Disc Special Edition). [Read as Transformers: Revenge of the Fallen / Not eligible for Disc to Digital conversion.]
    10. Taken (Extended Cut). [Read as The Marine (Unrated)]
    11. Twilight Saga: The Complete Collection - New Moon. [Unable to identify disc]
    12. Underworld: Rise of the Lycans. [Read as Underworld (Unrated)]

    NOT DIRECTOR'S CUT OR UNRATED ALTHOUGH SPECIFICALLY LISTED ON VUDU:
    1. Daredevil (Director's Cut). [Read as theatrical]
    2. Forgetting Sarah Marshall (Unrated). [Read as theatrical]
    3. Gods and Generals Extended Director's Cut. [Read as theatrical]
    4. Troy (Director's Cut). [Read as theatrical]

    NOT DIRECTOR'S CUT OR UNRATED BUT NOT SPECIFICALLY LISTED ON VUDU (? IF AVAILABLE ON UV)
    1. Gladiator (extended). [Read as theatrical]
    2. The Hangover (Unrated). [Read as theatrical]
    3. Kingdom of Heaven (Director's Cut). [Read as theatrical]
    4. Leon: The Professional (Extended edition). [Read as theatrical]
    5. The Patriot (Extended Cut). [Read as theatrical]
    6. Spider-Man: The High Definition Trilogy - Spiderman 2. [Not 2.1]

    MISC.
    1. Superman: The Movie. [SD only]

    Leave a comment:

  • Blurayfan
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

    EDIT: It must have just been an Adobe Air update.
    The update was for Adobe Air, my PC showed the update tonight too.

    Leave a comment:

  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by MaxH View Post
    I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.
    Should have stated that it was the PC version of the app that appeared to be updated. Not sure what changed unless it was just an Adobe Air update.

    EDIT: It must have just been an Adobe Air update.

    Leave a comment:

  • MaxH
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

    Old: 3.7.0.1860
    New: 3.7.0.2090

    Not sure what's been changed in the latest update.
    I just ran the Mac version and left it open for a minute, and it's still on 2.0.7, it didn't update.

    Leave a comment:

  • JayJB
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by rdodolak View Post
    Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

    Old: 3.7.0.1860
    New: 3.7.0.2090

    Not sure what's been changed in the latest update.

    Is that the Vudu-to-go version? I ask because my version of Vudu-to-go is 2.0.7. The version numbers you list are the same as my previous & new versions of Adobe Air. (I am running a PC with Windows 8, 64-bit).

    Leave a comment:

  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Looks like Vudu released a new update today for VuduToGo. My computer updated from/to the following:

    Old: 3.7.0.1860
    New: 3.7.0.2090

    Not sure what's been changed in the latest update.

    Leave a comment:

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