VUDU AT HOME: DISC-TO-DIGITAL Bugs?

[lujan]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Your list looks a lot like mine:

https://forum.vudu.com/showthread.ph...-shopping-cart

[digitalfreaknyc]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Here's my list of movies that DO NOT WORK:

Aliens
Alien 3
Alien Resurrection
Analyze That
Awakenings
Black Hawk Down
Bourne Supremacy
Bourne Ultimatum
Casablanca
Devil's Advocate
Die Hard
Die Hard 2
Frantic
Ghostbusters
Godfather Part 3
Grease
Harold & Kumar Christmas
Hitchcock
Horrible Bosses
Identity
Karate Kid 2
League of their Own
Lethal Weapon
Lethal Weapon 2
Lethal Weapon 3
Lethal Weapon 4
Madonna - Truth or Dare
Morning Glory
Nightmare on elm street 2-7
Presumed Innocent
Scarface
Se7en
Stealth
Superman 1-4
Transformers 1-3
Tropic Thunder
X-men 1/2

*sigh*

And then there are the DVD's:
Soapdish
Stop-Loss
He Said, She Said

QUITE frustrating how many don't work.

[jtblack]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Is there any fix for the dumb error reading disc issue? If it is not one problem it is another with this software. I have tried to get this working on two computers. My PC always comes up with the error reading disc while the laptop says it can not install the software, no matter how many times I delete everything and try again.

I really enjoy Vudu and would like to finally convert my personal library to digital and this promotion going on is the perfect time to do it with as many titles as I have. Can someone with knowledge of how to fix either of these send me a PM so we can go over the steps?

Thanks

[TheBang]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Having problems with:

053939250121 Forget Paris DVD - There was a problem while verifying this disc.

This is a double-sided DVD. I tried both Widescreen and Fullscreen sides, no change. I tried this on 3 different computers.

[PrznMovieFan]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

What's Your Number Redeemed Ex-Tended Edition redeemed as the normal edition, not extended. Strangely enough, when shared through Ultraviolet, Flixster added the Extended edition (albeit in SD) which does not show up anywhere else except there.

Also, Hot Fuzz and 21 Blu Ray each redeem as DVD when added to the cart (meaning you have to pay DVD price for HDX, not blu ray)

[cbrownawell]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

LOTR: FELLOWSHIP - Special Extended DVD Edition - Is not read. When you type in the title, it is not clear from the options which of the 3 DVDs of Fellowship is the extended edition.

When I did this movie it read as just the Normal DVD Version, not the Extended DVD version.

[mrhappi79]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

So, I am a big fan of the community/ forum working together to help them fix the title problems in the database. I had failures too...Far & Away ,Walk the Line, Planet of the Apes (2001), The Game, The Mummy (1999)....but has there been any indication that they actually do anything with these posts about titles not identifying (they do seem good about helping once you actually get it loaded to your account)? It seems like some people have reported stuff to both Gracenote (through the software) and to Vudu in this forum, and I am still having errors on them many, many months later. Just wondering if there is any point to our sharing other than to validate each other's frustrations.....

It is kind of frustrating because it seems like nothing is being done about these errors, or at least not fast enough. Vudu's current promotion is rendered useless when close to a third of titles have errors during conversion. That being said I noticed there are some titles that didn't work before but are now working correctly. These titles are:

Book of Eli
True Romance
Moon

[Squatting Hen]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I have done about 60 movies, most were blu rays. Here are the ones I am having issues with:

1. The first Lord of the Rings - blu ray (as others have mentioned)
2. Ghostbusters - blu ray (some error about contacting customer service or try again later)
3. Puss in Boots - blu ray (some error about contacting customer service or try again later)
4. An Affiar to Remember - blu ray (asks to input the discs name and says they will contact me)
5. Silverado - DVD (asks to input the discs name and says they will contact me)
6. Can't Hardly Wait - DVD (some error about contacting customer service or try again later)
7. A Cool Dry Place - DVD (some error about contacting customer service or try again later)
8. Fight Club - DVD (some error about contacting customer service or try again later)

I did also have a problem with one of the Die Hard movies (DVD) but I put in the special features disc and it found it that way.

I guess the only way to get these converted is to take them to WalMart? That's too bad as I don't think the 50% off applies to converted copies there...does it?

[pghflyer]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

So, I am a big fan of the community/ forum working together to help them fix the title problems in the database. I had failures too...Far & Away ,Walk the Line, Planet of the Apes (2001), The Game, The Mummy (1999)....but has there been any indication that they actually do anything with these posts about titles not identifying (they do seem good about helping once you actually get it loaded to your account)? It seems like some people have reported stuff to both Gracenote (through the software) and to Vudu in this forum, and I am still having errors on them many, many months later. Just wondering if there is any point to our sharing other than to validate each other's frustrations.....

[rdodolak]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I think distributors of the movies that come in various versions/recuts would be interested in letting owners of any of the versions paying some modest fee to get access to any of the other versions. I generally buy Unrated/Directors Cuts if at all possible/available, but I'm sure if I had guests over to watch something and any brought their kids I'd likely prefer the option of getting the theatrical cut, for instance. Sometimes it's just that I bought the disc right when it was first released then later a new cut of some sort came out -- I might be interested, but usually not for full price.

And it would solve what I see, from my own experience using disc-to-digital, is a huge number of issues of the wrong cut coming up for an awful lot of movies.

I think the issues we're seeing with the database are from the Gracenote database. All of the titles I've had issues with in the VuduToGo app seem to be identified properly with the Fixster or CinemaNow apps and they use Rovi but they don't support Blu-ray D2D.

[dswallow]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I think distributors of the movies that come in various versions/recuts would be interested in letting owners of any of the versions paying some modest fee to get access to any of the other versions. I generally buy Unrated/Directors Cuts if at all possible/available, but I'm sure if I had guests over to watch something and any brought their kids I'd likely prefer the option of getting the theatrical cut, for instance. Sometimes it's just that I bought the disc right when it was first released then later a new cut of some sort came out -- I might be interested, but usually not for full price.

And it would solve what I see, from my own experience using disc-to-digital, is a huge number of issues of the wrong cut coming up for an awful lot of movies.

[rdodolak]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

^ Interesting, I tried the non-extended Blu-ray set and the EE option didn't come up for any of them. Guess I'll have to try again, assuming it will let me.

[Fofer]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I know its not ideal, but I was able to work around the issue with the Lord of the Rings Extended Edition blu-rays not being recognized as such. I used the first DVD of the Appendix for each movie and each showed the correct movie and in the extended version. Granted, I had to pay $2.50 for each in-home conversion instead of $1.00, but for these movies it was worth it to me.

I have the LOTR Trilogy on Blu Ray, *not* the Extended version, just the regular. But it came with "digital copy" disks for each film, as well as a "special features" DVD for each film too. And as mentioned previously, the 2nd and 3rd film are properly recognized, but the 1st shows up as "Return of the King" (ie: the 3rd.)

Inspired by your post, I tried the "special feature" DVD for the 1st one instead, and was hopeful for a moment, and then I was presented with this screen:



So now I have a choice between the 2nd and 3rd (extended!) one, still not the 1st (and of course, paying more than the $1 it would be if it just would recognize the Blu Ray, as the 1st!)

Arrgh.

[rdodolak]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Well, we also own the DVD EE box set, from back before we had a Blu-ray player, but I don't want to pay an extra $1.50 or $3 per movie just due to a database error, so I'm holding out for the Blu-ray set to be recognized.

The DVDs which come in the Blu-ray EE set are also properly recognized as the Extended Editions but the Blu-rays are not. I'm also not willing to spend extra just because of some error in the system.

[MaxH]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I know its not ideal, but I was able to work around the issue with the Lord of the Rings Extended Edition blu-rays not being recognized as such. I used the first DVD of the Appendix for each movie and each showed the correct movie and in the extended version. Granted, I had to pay $2.50 for each in-home conversion instead of $1.00, but for these movies it was worth it to me.

Well, we also own the DVD EE box set, from back before we had a Blu-ray player, but I don't want to pay an extra $1.50 or $3 per movie just due to a database error, so I'm holding out for the Blu-ray set to be recognized.