VUDU AT HOME: DISC-TO-DIGITAL Bugs?

[triplemoons]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I'm still waiting on the exe file download to be un-corrupt. I've tried about two dozen times over the last month to get this software and every time I download it and attempt to install it tells me it's corrupt. Lame.

[MoWeb]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Saw VI blu UPC 057373208397 (Uncut Edition identified incorrectly as Theatrical version)

The Exorcist blu UPC 883929007691 (Extended Director's Cut identified incorrectly as Theatrical version)

There was a problem while verifying this disc.

Hero (1992) DVD UPC 043396515697 (Two Sided Full Screen/Widescreen)

Short Circuit 2 DVD UPC 043396059955 (Two Sided Full Screen/Widescreen)

[theguru14]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

THX I did not know that. I have no idea what company makes what movies.

@ theguru14

Many of the movies you listed are not eligible for D2D. Some are Disney and MGM which we all know are not Ultraviolet committed. You should edit your list and remove the not eligible for D2D movies because these are not bug related messages.

[mrhappi79]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

All from bluray that don't work :

Smashed
Liar Liar
Grease
Sixteen Candles
Rust and Bone
Searching for Sugarman

I don't see the point of this if they never get fixed. Geez.

[MoWeb]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

@ theguru14

Many of the movies you listed are not eligible for D2D. Some are Disney and MGM which we all know are not Ultraviolet committed. You should edit your list and remove the not eligible for D2D movies because these are not bug related messages.

[theguru14]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

When will these movies below along with all the other movies that people have been asking about be taken care of? Most if not all of the movies below I have been trying since the 1st day you guys put out the D2D program.

BLU RAY

ALEXANDER REVISIT THE FINAL CUT-TRIPLE FEATURE
Blu-ray
300 [French] [Blu-ray]
This title is already in your library at the highest available resolution.

X-MEN UNITED
Blu-ray
X3: X-Men - The Last Stand [2 Discs] [Blu-ray]
This title is already in your library at the highest available resolution.

THE GODFATHER III
Blu-ray
The Godfather [Coppola Restoration] [Blu-ray]
This title is already in your library at the highest available resolution.

THE MUMMY RETURNS
Blu-ray
The Mummy: Tomb of the Dragon Emperor [WS] [Deluxe Edition] [2 Discs] [Includes Digital Copy] [Blu-ray
This title is already in your library at the highest available resolution.

QUANTUM OF SOLACE
Multiple matching movies detected[No-Region Encrypted]Not your disc?
The following matched titles are not Disc-to-Digital eligible.
Dr. No [Blu-ray]
Quantum of Solace [Blu-ray]

1911
Unable to identify this disc

HOSTEL/HOSTEL PART II
Unable to identify this disc

PREDATOR 2
There was a problem while verifying this disc.

TERMINATOR 2: JUDGMENT DAY
This disc 'Terminator 2: Judgment Day [Blu-ray] - BLURAY - 1991' is not eligible for Disc to Digital conversion.

TOTAL RECALL
This disc 'Total Recall [Blu-ray] - BLURAY - 1990' is not eligible for Disc to Digital conversion.

THE ILLUSIONIST
This disc 'The Illusionist [WS] [2 Discs] [Blu-ray/DVD] - BLURAY - 2006' is not eligible for Disc to Digital conversion.

MIMIC
This disc 'Mimic [Unrated] [Director's Cut] [Includes Digital Copy] [2 Discs] [Blu-ray] - BLURAY - 1997' is not eligible for Disc to Digital conversion.

IRON MAN 2
This disc 'Iron Man 2 [3 Discs] [Includes Digital Copy] [Blu-ray/DVD] - BLURAY - 2010' is not eligible for Disc to Digital conversion.

THE USUAL SUSPECTS
This disc 'The Usual Suspects [Limited Edition] [DigiBook] [Blu-ray] - BLURAY - 1995' is not eligible for Disc to Digital conversion.-I have the regular BD.

GOOD WILL HUNTING
This disc 'Good Will Hunting [Blu-ray] - BLURAY - 1997' is not eligible for Disc to Digital conversion.

TAKEN
Blu-ray
The Marine (Unrated)


DVD
This disc 'National Treasure 2: Book of Secrets - DVD - 2007' is not eligible for Disc to Digital conversion.

This disc 'National Treasure [P&S] - DVD - 2004' is not eligible for Disc to Digital conversion.

This disc 'The Thomas Crown Affair - DVD - 1999' is not eligible for Disc to Digital conversion.

This disc 'The Illusionist [P&S] - DVD - 2006' is not eligible for Disc to Digital conversion.

This disc 'The Rock - DVD - 1996' is not eligible for Disc to Digital conversion.

This disc 'Dances with Wolves [P&S] - DVD - 1990' is not eligible for Disc to Digital conversion.

[pratikdhar]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Bourne 1,2,3 blus were all identified as Bourne Identity.

[rtalbot]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Neither disc of the 2-disc Digibook Blu-Ray of "How the West Was Won" identified correctly.
The 1st disc got a "There was a problem while verifying this disc" message, while the 2nd disc got a "Unable to Identify this disc" message...

[MoWeb]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

New additions

There was a problem while verifying this disc.

...And Justice For All DVD UPC - 043396058194

A Soldier Story DVD UPC - 043396040892 (Two Sided Full Screen/Widescreen)

As Good As It Gets DVD UPC - 043396217096 (Two Sided Full Screen/Widescreen)

Borat: Cultural Learnings of America for Make Benefit Glorious Nation of Kazakhstan
DVD UPC - 024543419693

Everyone's Hero DVD UPC - 024543404910 (Two Sided Full Screen/Widescreen)

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I received the following from Vudu customer service:

"I took a look into this for you and it seems that if the movie is not supported for PC playback the same will apply to any of the Android devices."

So PC Support = Android Support

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

rdodolak, MaxH,

Thanks for the clarifications...but this raises a few additional questions:

How do I know what devices are supported for any given film? When I view a title on my Xbox, logos/icons are shown indicating iOS, PC, and TV....In this case, "PC" is in gray. But when I look at a title on my PC, no logos are displayed, just the "PC not supported" message in the upper right. Do I need to check every title on my Xbox to determine what's what?

What about Android? There are no logos anywhere for that. In reviewing my posts, I realized I mistakenly emphasized PC support. I never watch movies on my PC, but Android is a real concern for me. Does iOS compatibility imply Android compatibility? (I have no idea why it would, I'm just reaching here). Does PC compatibility imply Android? (It seems that way).

Is "TV" always supported? (I am assuming that includes Xbox, DVD/Bluray players, and similar devices, but I'm not sure).

At the end of the day, I've converted almost 400 titles using D2D, so a 0.5% "unsupported" rate is not bad. I can always watch them using a competitors service...no problems there, but I'd sure like to be able to get all my stuff in one place.

[rdodolak]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I thought someone from Vudu said that The Italian Job only being available in HD yet saying "SD only on PC" was something they needed to look into, but I do know that rdodolak is right, that the license holder (not always the studio) determines what resolutions can be rented or sold, and if HD/HDX is allowed on PCs. Vudu staff have stated before that they'd love to offer every movie at every resolution on every platform that they can, but they can't always do that.

Ah, yes, thanks for the correction Max. I probably shouldn't have used Studio as that may be too ambiguous.

[rdodolak]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Sorry, I have difficulty accepting that. Xbox and PC are identical in all but name. Also, I had the same problem with XXX: State of the Union, and it was resolved approx. 2 weeks after reporting it. My purpose in posting this is not to b**ch & moan, but to report it to the powers that be....

By the way, none of that explains my issue with The Italian Job...

The XBox and PC are two different devices even if the software is developed by the same company. I can very well see, and as how I pointed out, how you could use the D2D software to convert a title but then not be allowed to stream or download it on a PC. Just because you're able use the PC software to convert a title doesn't mean that it automatically concludes that this is some kind of error (A doesn't infer B); that was the point I was trying to make. This is similar to how i can redeem an HDX version of a title through the software but I'm not allowed to stream it in HDX or download said film on a PC.

Now the titles you mention may have a problem, particularly The Italian Job. Personally, I would prefer there be no resolution/download restrictions on any device nor do I have an issue with you reporting potential issues.

[MaxH]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Sorry, I have difficulty accepting that. Xbox and PC are identical in all but name. Also, I had the same problem with XXX: State of the Union, and it was resolved approx. 2 weeks after reporting it. My purpose in posting this is not to b**ch & moan, but to report it to the powers that be....

By the way, none of that explains my issue with The Italian Job...

I thought someone from Vudu said that The Italian Job only being available in HD yet saying "SD only on PC" was something they needed to look into, but I do know that rdodolak is right, that the license holder (not always the studio) determines what resolutions can be rented or sold, and if HD/HDX is allowed on PCs. Vudu staff have stated before that they'd love to offer every movie at every resolution on every platform that they can, but they can't always do that.

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I would say that's because the only way to convert a title through the D2D program is either via the PC/Mac software or in store (and not everyone has a WM near them so why limited that to in store only). In addition, titles can be streamed to a television through devices such as the Roku, PS3, blu-ray players, etc. Thus someone may be interested in converting a title through the D2D software but wants to view it on their TV; why prevent them from doing so just because that title can't be streamed/downloaded to a computer/tablet/phone?

If I recall correctly, the studios determine whether or not you can stream/download particular titles to a computer/tablet/phone.

Sorry, I have difficulty accepting that. Xbox and PC are identical in all but name. Also, I had the same problem with XXX: State of the Union, and it was resolved approx. 2 weeks after reporting it. My purpose in posting this is not to b**ch & moan, but to report it to the powers that be....

By the way, none of that explains my issue with The Italian Job...