VUDU AT HOME: DISC-TO-DIGITAL Bugs?

[qc04459]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

The following say to call customer support

Extraordinary Measures Blue Ray
End of the spear DVD
The Seeker: The Dark is Rising DVD
The Specialist DVD
Cocoon: The return DVD
Out for justice DVD
The day the earth stood still DVD
Fallen DVD
Eraser DVD
Ghost Protocol DVD
Eight Below DVD
Taken DVD
Pridator2 blue ray
The incredible Mr Limpet blue ray
Wrath of the titans blue ray
8MM DVD

[mharrsch]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I have been reporting discs that the new VUDU at home software will not recognize to tech support but I'll list them here as well plus the ones that failed for me during a scanning session today:

In a six-disc DVD set of Harry Potter, "Harry Potter and The Sorcerer's Stone" would not be recognized. The other five titles were found correctly.

In a four-disc DVD set of "Dirty Harry", "Magnum Force", "The Enforcer" and "Sudden Impact", all 4 discs are recognized as "Dirty Harry".

In a four-disc DVD set of "Die Hard", "Die Harder", "Die Hard with a Vengeance" and "Live Free or Die Hard" only the last disc "Live Free and Die Hard" was recognized.

The single DVD "Air Force One" was not recognized.

The single DVD "The 6th Day" was not recognized.

The single DVD "Druids" was not recognized.

The single DVD "The Beast" was not recognized.

The single DVD "The Order" was not recognized.

The single DVD "Midway" was not recognized.

The single DVD "The Seventh Sign" was not recognized.

The single DVD "Die Hard" was not recognized.

The single DVD "Planet of the Apes (2001 remake) was not recognized.

I do hope the VUDU engineers are reading this thread and trying to correct the problems as I would like to take advantage of the 50% discount on conversion fees during this beta period. I'm a little skeptical as I reported the issues with Die Hard, etc. almost three weeks ago and retried it today and it still is not recognized.

[klinik]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Two DVDs I've tried give the error "There was an error reading this disc.

You may take this disc to your nearest Walmart store for instant conversion."


2001: A Space Odyssey
UPC 0-12569-55392-7

Babylon 5: The Lost Tales
UPC 0-85391-12984-4

[MoWeb]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Vudu To Go Beta doesn't recognize multiple versions on the same disc.

For example...

I have Date Night on blu ray and the single disc contains both the Theatrical and Unrated Extended version. The software only recognizes the Theatrical version. The same problem exists on The Blue Brothers 100th Anniversary discs. It only recognizes the Unrated version not the Theatrical version.

Please fix this issue.

[Adam_ME]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Tried adding "The Magnificent Ambersons" DVD to my VUDU account today, but it gave me the error:
"There was a problem while verifying this disc"

I had to do that one at Wal-Mart unfortunately.

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I don't mean to "over post" but this one is new

I just tried Spartacus on DVD, and got the option to convert any and all 6 films in the Stanley Kubric Collection.

Eyes Wide Shut
Full Metal Jacket
Dr. Strangelove
Lolita
The Shining
2001: A Space Odyssey

I can't get Spartacus......

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I think the disc read errors might be Windows 8 related. For DVD conversions, I was trying to use my Lenovo G580, which has windows 8. Every disc had the error message most are getting. I then tried out those same DVDs on my HP desktop drive which runs Windows 7 and had 0 issues.

I just tried The Fifth Element on a Windows XP machine, and it wouldn't work there, either.

Just fyi...I tried the same, 2-sided DVD, with another service, and it recognized the disk correctly.

[MoWeb]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I think the disc read errors might be Windows 8 related. For DVD conversions, I was trying to use my Lenovo G580, which has windows 8. Every disc had the error message most are getting. I then tried out those same DVDs on my HP desktop drive which runs Windows 7 and had 0 issues.

I don't think this is a Windows 8 issue. I was able to convert 48 blu's/dvd's using an external blu ray and laptop with Windows 8. It's still very hit or miss on many of the movies as listed in this thread because I got disc read errors on the 2 sided DVD of As Good As It Gets. I even tried uninstalling but it still won't work.

[rtalbot]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Tried adding "The Magnificent Ambersons" DVD to my VUDU account today, but it gave me the error:
"There was a problem while verifying this disc"

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I've noticed that with almost every two-sided disc I have.

Perhaps it's because they're older versions, and the databases don't have them? (pure speculation on my part).

To expand on this...I've been an applications developer for over 30 years, and spent a lot of time debugging. A few things come to mind:

1) Matching may be done on more than just title...without seeing the table schemas I can't know for sure
2) DRM. The older disks have no copy protection. Perhaps the app can't tell if it's a legitimate copy.

Again, this is all speculation.

[MaxH]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I have not been able to convert The Fifth Element. I just tried again. My edition is a 2-sided DVD (Widescreen/Fullscreen), and while I have gotten some of my 2-sided disks to work, this one still says "There was en error verifying this disk".

I've noticed that with almost every two-sided disc I have.

[JayJB]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Well I did a search but could not find if anyone else posted this...

Has anyone successfully converted the dvd for The Fifth Element? All my other movies worked so far with the new in-home beta but Fifth element tells me it has trouble verifying the disc.

I have not been able to convert The Fifth Element. I just tried again. My edition is a 2-sided DVD (Widescreen/Fullscreen), and while I have gotten some of my 2-sided disks to work, this one still says "There was en error verifying this disk".

[jman33]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

I think the disc read errors might be Windows 8 related. For DVD conversions, I was trying to use my Lenovo G580, which has windows 8. Every disc had the error message most are getting. I then tried out those same DVDs on my HP desktop drive which runs Windows 7 and had 0 issues.

[lujan]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Well I did a search but could not find if anyone else posted this...

Has anyone successfully converted the dvd for The Fifth Element? All my other movies worked so far with the new in-home beta but Fifth element tells me it has trouble verifying the disc.

I also converted during this 50% off promotion from a blu-ray.

[MaxH]

Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

Well I did a search but could not find if anyone else posted this...

Has anyone successfully converted the dvd for The Fifth Element? All my other movies worked so far with the new in-home beta but Fifth element tells me it has trouble verifying the disc.

Yes, it was one of the first DVDs I converted to HDX.