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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
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VUDU AT HOME: DISC-TO-DIGITAL Bugs?

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  • jwhitlow
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by SwiftFur View Post
    I'm having kind of the opposite problem than most people have reported here. I have the Die Hard 4 disc blu ray collection, and I was able to get Live Free or Die Hard work as well as Die Hard With a Vengance, but the original Die Hard and Die Hard 2 in the collection comes up as Live Free or Die Hard.
    Originally posted by dunnvudu View Post
    Below is a list of Blu-rays that are converting to the incorrect movie.

    Die Hard --> Live Free Or Die Hard
    I just tried to D2D the original Die Hard blu-ray and am experiencing the same issue. It is being recognized as Live Free Or Die Hard.

    Leave a comment:

  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    D2D conversion issues (List 1 of 2):

    UPC Title Format Error
    7-94043-16153-7 A Nightmare on Elm Street 2 / A Nightmare on Elm Street 3 Blu-ray A Nightmare on Elm Street
    7-94043-16153-7 A Nightmare on Elm Street 4 / A Nightmare on Elm Street 5 Blu-ray A Nightmare on Elm Street
    0-31398-12092-6 Alice (2010) Blu-ray Not eligible for Disc to Digital conversion
    0-24543-70216-0 Alien: Resurrection Blu-ray Alien (Theatrical)
    0-24543-70216-0 Alien3 Blu-ray Alien (Theatrical)
    0-24543-70216-0 Aliens Blu-ray Alien (Theatrical)
    0-24543-75303-2 Alvin and the Chipmunks: Chipwrecked Blu-ray Not eligible for Disc to Digital conversion
    0-65935-83780-0 American Haunting, An Blu-ray Unable to identify this disc.
    8-83929-10594-6 Analyze This / Analyze That Blu-ray Analyze This
    0-24543-73786-5 Arthur and the Invisibles 2 & 3 Blu-ray Unable to identify this disc.
    3-760062-467902 Arthur and the Invisibles 2: Arthur and the Revenge of
    Maltazard    		 Blu-ray Unable to identify this disc.
    0-14381-69945-6 Awakenings Blu-ray Unable to identify this disc.
    8-83929-15986-4 Batman: Mystery of the Batwoman Blu-ray Unable to identify this disc.
    0-24543-70434-8 Big Momma's House Blu-ray Unable to identify this disc.
    0-24543-70432-4 Big Momma's House 2 Blu-ray Unable to identify this disc.
    8-51789-00318-4 Bite the Bullet Blu-ray Unable to identify this disc.
    7-94043-15721-9 Blade: Trinity Blu-ray Unable to identify this disc.
    0-24543-53802-8 Boondock Saints, The Blu-ray Live Free or Die Hard
    0-25192-15226-9 Bride of Frankenstein, The (1935) Blu-ray Unable to identify this disc.
    7-94043-15775-2 Butterfly Effect 2, The Blu-ray Unable to identify this disc.
    0-25195-04564-3 Casino Blu-ray Unable to identify this disc.
    0-24543-76784-8 Chronicle: Director's Cut: The Lost Footage Edition Blu-ray Not eligible for Disc to Digital conversion
    0-24543-77459-4 Cleopatra (1963) Blu-ray Unable to identify this disc.
    0-31398-14763-3 Cold Mountain Blu-ray Unable to identify this disc.
    0-31398-14065-8 Conspirator, The Blu-ray Unable to identify this disc.
    0-31398-13359-9 Cove, The Blu-ray Unable to identify this disc.
    0-25192-15226-9 Creature from the Black Lagoon (1954) Blu-ray Unable to identify this disc.
    8-83316-61002-3 Deathtrap Blu-ray Unable to identify this disc.
    8-83929-24558-1 Devil's Advocate, The Blu-ray Unable to identify this disc.
    0-25192-15226-9 Dracula (1931) Blu-ray Unable to identify this disc.
    8-83929-16254-3 Dungeons and Dragons Blu-ray Unable to identify this disc.
    8-51789-00331-3 Enemy Mine Blu-ray Unable to identify this disc.
    0-25192-09699-0 Fair Game (2010) Blu-ray Unable to identify this disc.
    0-25195-05556-7 Fast and the Furious, The: Tokyo Drift Blu-ray The Fast and the Furious
    0-24543-76038-2 FernGully: The Last Rainforest Blu-ray There was a problem while verifying this disc.
    0-25192-15226-9 Frankenstein (1931) Blu-ray Unable to identify this disc.
    7-94043-16153-7 Freddy's Dead: The Final Nightmare / Wes Craven's New
    Nightmare    		 Blu-ray A Nightmare on Elm Street
    8-51789-00344-3 Fury, The Blu-ray Unable to identify this disc.
    8-83929-10638-7 Grumpy Old Men / Grumpier Old Men Blu-ray Unable to identify this disc.
    7-94043-15023-4 Horrible Bosses: Totally Inappropriate Edition Blu-ray Unable to identify this disc.
    0-31398-14173-0 Hostage Blu-ray Unable to identify this disc.
    8-83316-60568-4 Hudsucker Proxy, The Blu-ray There was a problem while verifying this disc.
    0-43396-39867-2 In Darkness (2012) Blu-ray Not eligible for Disc to Digital conversion
    0-25192-15226-9 Invisible Man, The (1933) Blu-ray Unable to identify this disc.
    0-25192-06463-0 Jackal, The Blu-ray Unable to identify this disc.
    8-51789-00321-4 Journey to the Center of the Earth (1959) Blu-ray Unable to identify this disc.
    0-43396-32824-2 Karate Kid II, The Blu-ray The Karate Kid
    0-13132-27989-3 Killing Machine, The Blu-ray Unable to identify this disc.
    4-010324-037466 Lara Croft Tomb Raider Blu-ray Unable to identify this disc.
    4-010324-037466 Lara Croft Tomb Raider: The Cradle of Life Blu-ray Unable to identify this disc.
    8-83929-24174-3 Lethal Weapon Blu-ray Road Warrior
    8-83929-24174-3 Lethal Weapon 2 Blu-ray Road Warrior
    8-83929-24174-3 Lethal Weapon 3 Blu-ray Road Warrior
    8-83929-24174-3 Lethal Weapon 4 Blu-ray Road Warrior
    0-13132-49749-5 Littlest Angel, The Blu-ray The
    Sound of Music (Sing-Along Edition)
    7-94043-14061-7 LOTR: The Fellowship of the Ring: Extended Edition Blu-ray LOTR: FOTR: Theatrical
    7-94043-14061-7 LOTR: The Return of the King: The Extended Edition Blu-ray LOTR: FOTR: Theatrical
    7-94043-14061-7 LOTR: The Two Towers: Extended Edition Blu-ray LOTR: FOTR: Theatrical
    8-83929-26666-1 Mad Max: Beyond Thunderdome Blu-ray Unable to identify this disc.
    0-24543-79457-8 Marley & Me: The Puppy Years Blu-ray Unable to identify this disc.
    5-050582-804614 Mercury Rising Blu-ray Unable to identify this disc.
    0-25192-15226-9 Mummy, The (1932) Blu-ray Unable to identify this disc.
    0-43396-38091-2 Muppets From Space Blu-ray Unable to identify this disc.
    8-51789-00332-0 Night of the Living Dead (1990) Blu-ray Unable to identify this disc.
    0-24543-81189-3 One Hour Photo Blu-ray Unable to identify this disc.
    0-43396-29525-4 One, The Blu-ray Kung Fu Hustle
    8-51789-00338-2 Our Man Flint Blu-ray Unable to identify this disc.
    8-83929-24122-4 Perfect Murder, A Blu-ray There was a problem while verifying this disc.
    0-97361-46754-2 Pet Sematary Blu-ray Unable to identify this disc.
    8-51789-00348-1 Philadelphia Blu-ray Unable to identify this disc.
    0-96009-02211-2 Proof Blu-ray Unable to identify this disc.
    0-97361-46144-1 Puss 'n Boots Blu-ray Unable to identify this disc.
    0-97361-43904-4 Rango Blu-ray There was a problem while verifying this disc.
    0-97361-47044-3 Road Trip Blu-ray Unable to identify this disc.
    8-83929-26666-1 Road Warrior, The Blu-ray Unable to identify this disc.
    8-83929-24438-6 Romeo Must Die Blu-ray Unable to identify this disc.
    4-260041-334335 Rules of Engagement Blu-ray Unable to identify this disc.
    8-83929-15996-3 Scooby-Doo! and the Legend of the Vampire Blu-ray Unable to identify this disc.
    8-83929-19474-2 Scooby-Doo! and the Loch Ness Monster Blu-ray Unable to identify this disc.
    8-83929-15993-2 Scooby-Doo! and the Monster of Mexico Blu-ray Unable to identify this disc.
    8-83929-19856-6 Scooby-Doo! and the Samurai Sword Blu-ray Unable to identify this disc.
    7-74212-10511-1 Screamers: The Hunting Blu-ray Unable to identify this disc.
    0-97360-82974-7 Shrek 2 Blu-ray Shrek
    0-97360-82974-7 Shrek Forever After Blu-ray Shrek
    5-050582-804645 Skeleton Key Blu-ray Unable to identify this disc.
    0-14381-80855-1 Sleepwalkers Blu-ray Unable to identify this disc.
    8-83929-18901-4 Superman 3 Blu-ray Unable to identify this disc.
    8-83929-18901-4 Superman II: The Richard Donner Cut Blu-ray Unable to identify this disc.
    8-83929-19875-7 Superman: Brainiac Attacks Blu-ray Unable to identify this disc.
    8-83929-18901-4 Superman: The Movie Blu-ray Unable to identify this disc.
    7-321910-211250 Sweeney Todd Blu-ray Unable to identify this disc.
    0-65935-83795-4 Texa Chainsaw Massacre, The: The Beginning Blu-ray Unable to identify this disc.
    8-26663-13658-6 They Live Blu-ray Unable to identify this disc.
    8-87090-04660-8 Thinner Blu-ray Unable to identify this disc.
    0-43396-37423-2 Tillman Story, The Blu-ray Unable to identify this disc.
    8-83929-19804-7 Tom and Jerry: Shiver Me Whiskers Blu-ray Unable to identify this disc.
    4-010324-038623 Virus Blu-ray Unable to identify this disc.
    8-83929-26601-2 Westworld Blu-ray There was a problem while verifying this disc.
    0-24543-78054-0 Whistleblower, The Blu-ray Unable to identify this disc.
    0-43396-28354-1 White Noise / White Noise 2 Blu-ray Unable to identify this disc.
    0-25192-15226-9 Wolf Man, The (1943) Blu-ray Unable to identify this disc.
    8-83929-15675-7 You've Got Mail Blu-ray Unable to identify this disc.

    Leave a comment:

  • madmod20061
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by MoWeb View Post
    These discs have both the Theatrical and Extended versions on one disc (unless noted). Vudu To Go only recognizes one version. Would like to be able to choose the version.

    The Blues Brothers - Blu UPC 025192129537 (Unrated Extended only 2 disc set)
    Date Night - Blu UPC 02454366539780 (Theatrical only)
    The Hangover - Blu UPC 883929058037 (Theatrical only)
    Hancock Blu - UPC 043396279001 (Unrated only)
    King Kong - Blu UPC 025192008283 (Extended only)
    Paul - Blu UPC 025192069949 (Unrated only)
    Your Highness - Blu UPC 025192044243 (Unrated only)


    Saturday Night Fever 30th Anniversary Edition (Distributed by Warner Bros. Blu UPC 883929300822 (not recognized manually verify)
    The Hangover (Unrated) is not UV and not D2D.

    Leave a comment:

  • MoWeb
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    These discs have both the Theatrical and Extended versions on one disc (unless noted). Vudu To Go only recognizes one version. Would like to be able to choose the version.

    The Blues Brothers - Blu UPC 025192129537 (Unrated Extended only 2 disc set)
    Date Night - Blu UPC 02454366539780 (Theatrical only)
    The Hangover - Blu UPC 883929058037 (Theatrical only)
    Hancock Blu - UPC 043396279001 (Unrated only)
    King Kong - Blu UPC 025192008283 (Extended only)
    Paul - Blu UPC 025192069949 (Unrated only)
    Your Highness - Blu UPC 025192044243 (Unrated only)


    Saturday Night Fever 30th Anniversary Edition (Distributed by Warner Bros. Blu UPC 883929300822 (not recognized manually verify)

    Leave a comment:

  • dswallow
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Another Blu-ray D2D failure:

    085391156741 - A Clockwork Orange - identified as Barry Lyndon

    Leave a comment:

  • brewcrew10
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I put in avatar blu ray and vudu to go brings up the movie with a notice that it's only available in hdx for me at this time.....not a problem there. When I click "add" to my list of movies, Avatar is added but in SD not HDX and lists $2 as the sale price. I can insert the regular DVD and upgrade to HDX, and when I add that to my list up comes the HDX version for $5, but I'd rather not pay the extra $3 when I own the blu ray!
    Any ideas? Or is the another one to add to the list of problems?

    Leave a comment:

  • OSUGrad2X
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    I have an odd problem. I put in the bluray of Carlito's Way and it showed up as bluray and let me choose HDX but when i go to checkout it says DVD and SD. I did this 3 times all with the same result. Then on my last time it was recognized as a DVD and wanted to charge me $5 for HDX, i went ahead and it still reverted back to SD upon checkout.

    Leave a comment:

  • mrhappi79
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Rust and Bone - not identified
    Searching for Sugarman - not identified

    Leave a comment:

  • E55KEV
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    did not recognize:

    Cirque du Soleil: World's Away (DVD)
    Snatch (DVD)

    Leave a comment:

  • tsken02
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Murder at 1600 didn't work.

    I have 6 titles now I've not been able to convert.

    Leave a comment:

  • Icarus-x
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The system could not Identify any of these discs:

    1) DVD: Butterfly Effect 3, The
    2) DVD: Battle for the planet of the Apes, The
    3) DVD: Golden Voyage of Sinbad, The
    4) DVD: Planet of the Apes (2001)
    5) DVD: Exorcist - The extended directors cut
    6) DVD: Mummy, The (1999)
    7) DVD: Ghost in the Shell (1995)
    8) DVD: Tommy Boy (1995)
    9) DVD: Black Sheep (1996)

    Continued problems with Extended/Unrated editions being read as "Theatrical"

    1) DVD: Fellowship of the Ring, The
    2) DVD: Two Towers, The
    3) DVD: Return of the King, The
    4) DVD: Disaster Movie

    Completely wrong movies:

    1) DVD: Ghost in the Shell 2.0 (2008) --> Ghost in the Shell (1996)

    General Complaint:

    If the D2D misreads your disc, then supposedly Vudu will evaluate it and get back to you. Bullcrap! All around vudu has: very poor customer service, a bad app, and a very limited desktop interface*

    *Desktop interface needs a way to change where the movies are stored.

    Leave a comment:

  • Woodoo4Vudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by dunnvudu View Post
    Alien Resurrection --> Alien
    Alien3 --> Alien
    Aliens --> Alien
    Rambo First Blood --> Rambo
    Rambo II --> Rambo
    Rambo III --> Rambo
    Transformers --> Transformers 2
    X2: X-men United --> X-men: Last Stand

    I have the same result on these..

    And some might say some aren't d2d yet, but they could hit d2d any time, so call it future proof. Would rather get it fixed today then wait months and months and months...

    Originally posted by treborlicec View Post
    From your list, X2 and all Rambo's but the most recent are not D2D compatible. I had the same issues and realized that after double checking.

    Leave a comment:

  • treborlicec
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Originally posted by dunnvudu View Post
    Below is a list of Blu-rays that are converting to the incorrect movie.

    Alien Resurrection --> Alien
    Alien3 --> Alien
    Aliens --> Alien
    Bourne Supremecy --> Bourne Identity
    Bourne Ultimatum --> Bourne Identity
    Die Hard --> Live Free Or Die Hard
    Die Hard 2: Die Harder --> Live Free Or Die Hard
    Fast and Furious Tokyo Drift --> Fast and Furious
    Fearless --> Unleashed
    Full Metal Jacket --> Barry Lyndon
    Jumper --> Live Free Or Die Hard
    Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
    Matrix Revolutions --> The Matrix
    Max Payne --> Hitman
    Oceans Twelve --> Oceans Thirteen
    Pitch Black --> Chronicles of Riddick
    Rambo First Blood --> Rambo
    Rambo II --> Rambo
    Rambo III --> Rambo
    Swordfish --> Mad Max II
    Taken --> Marine
    The One --> Kung Fu Hustle
    Transformers --> Transformers 2
    Underworld: Rise of the Lycans --> Underworld
    X2: X-men United --> X-men: Last Stand

    Below is a list of Blu-rays not recognized.

    Italian Job
    Knockaround Guys
    Never Back Down
    Superman/Batman: Apocalypse
    Ultimate Avengers
    From your list, X2 and all Rambo's but the most recent are not D2D compatible. I had the same issues and realized that after double checking.

    Leave a comment:

  • dunnvudu
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    Below is a list of Blu-rays that are converting to the incorrect movie.

    Alien Resurrection --> Alien
    Alien3 --> Alien
    Aliens --> Alien
    Bourne Supremecy --> Bourne Identity
    Bourne Ultimatum --> Bourne Identity
    Die Hard --> Live Free Or Die Hard
    Die Hard 2: Die Harder --> Live Free Or Die Hard
    Fast and Furious Tokyo Drift --> Fast and Furious
    Fearless --> Unleashed
    Full Metal Jacket --> Barry Lyndon
    Jumper --> Live Free Or Die Hard
    Lord of the Rings: Two Towers --> Lord of the Rings: Fellowship
    Matrix Revolutions --> The Matrix
    Max Payne --> Hitman
    Oceans Twelve --> Oceans Thirteen
    Pitch Black --> Chronicles of Riddick
    Rambo First Blood --> Rambo
    Rambo II --> Rambo
    Rambo III --> Rambo
    Swordfish --> Mad Max II
    Taken --> Marine
    The One --> Kung Fu Hustle
    Transformers --> Transformers 2
    Underworld: Rise of the Lycans --> Underworld
    X2: X-men United --> X-men: Last Stand

    Below is a list of Blu-rays not recognized.

    Italian Job
    Knockaround Guys
    Never Back Down
    Superman/Batman: Apocalypse
    Ultimate Avengers

    Leave a comment:

  • rdodolak
    replied
    Re: VUDU AT HOME: DISC-TO-DIGITAL Bugs?

    The following Warner titles which were released on March 12, 2013 still are not recognized by the D2D app.

    Scooby-Doo! and the Samurai Sword (UPC: 8-83929-19856-6)
    Scooby-Doo! and the Legend of the Vampire (UPC: 8-83929-15996-3)
    Scooby-Doo! and the Monster of Mexico (UPC: 8-83929-25993-2)
    Scooby-Doo! and the Loch Ness Monster (UPC: 8-83929-19474-2)
    Superman: Brainiac Attacks (UPC: 8-83929-19875-7)
    Tom and Jerry: Shiver Me Whiskers (UPC: 8-83929-19804-7)
    Batman: Mystery of the Batwoman (UPC: 8-83929-15986-4)

    Leave a comment:

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