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The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

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Error reading DVD disc.

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  • rdodolak
    replied
    Re: Error reading DVD disc.

    Originally posted by Speedaddict81 View Post
    You will have to do a registry tweak in Windows before you switch the BIOS from RAID into AHCI mode to avoid it going into recovey mode.
    See the answer in this link for the registry keys Speedaddict81 is referring to:

    http://answers.microsoft.com/en-us/w...1-8872c841023a

    Leave a comment:

  • Speedaddict81
    replied
    Re: Error reading DVD disc.

    Originally posted by trash80child View Post
    So, every time I try to change my bios to anything but RAID, my PC locks up while trying to start windows, then restarts, and tries to go into recovery mode. I'm assuming that I'm doing something wrong.

    I'm running on an HP h8-1234
    Board: Gigabyte 2AC8 1.2
    hp DVD-RAM SW810 SCSI CdRom Device [Optical drive]
    Windows 7 Premium (64bit)
    You will have to do a registry tweak in Windows before you switch the BIOS from RAID into AHCI mode to avoid it going into recovey mode.

    Leave a comment:

  • trash80child
    replied
    Re: Error reading DVD disc.

    So, every time I try to change my bios to anything but RAID, my PC locks up while trying to start windows, then restarts, and tries to go into recovery mode. I'm assuming that I'm doing something wrong.

    I'm running on an HP h8-1234
    Board: Gigabyte 2AC8 1.2
    hp DVD-RAM SW810 SCSI CdRom Device [Optical drive]
    Windows 7 Premium (64bit)

    Leave a comment:

  • LocN
    replied
    Re: Error reading DVD disc.

    Originally posted by triplemoons View Post
    After spending a month just trying to install the software (b/c no where on the installation page does it suggest to upgrade Adobe Air, a forum member tipped me off to that), now I'm getting this error.

    It's incredibly foolish to advertise the special offer and so many have problems taking advantage of it. I want a 50% of voucher for conversions from Walmart since this crap doesn't work right.
    So far I do not see our software doesn't work. Most of the issues are to be resolved with updated drivers and correct configuration of the BIOS.

    Please read this post, and this post for this issue.

    You should also read this post.


    LLN

    Leave a comment:

  • rdodolak
    replied
    Re: Error reading DVD disc.

    Originally posted by trash80child View Post
    This did not work for me. I have an AMD processor; and trying to install this patch just tells me that it's not made for my machine.
    For AMD chipsets, try updating the RAID or ACHI drivers. For example this link has an updated driver for the 700 series or newer AMD chipsets:

    http://support.amd.com/us/gpudownloa...windows.aspx#1

    If you have an older AMD chipset you'll need to search AMD's site and downloaded the appropriate drivers for your chipset.

    Leave a comment:

  • triplemoons
    replied
    Re: Error reading DVD disc.

    After spending a month just trying to install the software (b/c no where on the installation page does it suggest to upgrade Adobe Air, a forum member tipped me off to that), now I'm getting this error.

    It's incredibly foolish to advertise the special offer and so many have problems taking advantage of it. I want a 50% of voucher for conversions from Walmart since this crap doesn't work right.

    Leave a comment:

  • MaxH
    replied
    Re: Error reading DVD disc.

    Actually, after following these instructions, I can now play tracks, but there's no menu and I can't tell which is the main track. So it's theoretically possible, but it's a huge PITA unless you also pay for Blu-ray player software. (Unless that's also on the disc that came with the drive.)

    Leave a comment:

  • MaxH
    replied
    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
    Sorry this took me a while, I haven't been in the office that much this week. I've got the drive hooked up, but VLC tell me:

    Blu-Ray error:
    This Blu-Ray Disc needs a library for AACS decoding, and your system does not have it.
    It may be part of the disc that came with the drive, but all I really use it for now is D2D, and it can identify discs as-is, it just can't play them.

    Leave a comment:

  • Katomine
    replied
    Re: Error reading DVD disc.

    Originally posted by LocN View Post
    You have not given me the model ID so I cannot check for hardware configuration. The model should be P855, L745 ... I need that for research about any hardware/driver issue or trying to reproduce the issue here.

    Please keep in mind that the Intel Rapid Storage Technology is not included in any windows system upgrade, nor it would prompt you for a newer version. Even Intel website driver upgrade detection does not tell you about the upgrade. It can only be found with Control Panel/Program Features.

    If you can check hardware device manager and see if it has Intel chipset. You can go ahead and install the latest IRST. It won't hurt your system as if you don't have correct hardware it will just be disabled or not allow you to install.

    LLN
    Thank you that worked

    Leave a comment:

  • LocN
    replied
    Re: Error reading DVD disc.

    Originally posted by Katomine View Post
    All That I tried after reading this post the first time. I have a 2012/13 Toshiba Satellite. No Extra Stuff installed except vudu to go (after this started happening i did install the cinema now and flixster apps to do a few d2d I removed them after) All the Drivers are up to date No DVD Clones on my system. I play everyhing through windows 8 or vudu. And I have my system preset to Region 1. Nothing was wrong with the D2D (except the occasional wrong movie verified) before the update. Or at least on my end.
    You have not given me the model ID so I cannot check for hardware configuration. The model should be P855, L745 ... I need that for research about any hardware/driver issue or trying to reproduce the issue here.

    Please keep in mind that the Intel Rapid Storage Technology is not included in any windows system upgrade, nor it would prompt you for a newer version. Even Intel website driver upgrade detection does not tell you about the upgrade. It can only be found with Control Panel/Program Features.

    If you can check hardware device manager and see if it has Intel chipset. You can go ahead and install the latest IRST. It won't hurt your system as if you don't have correct hardware it will just be disabled or not allow you to install.

    LLN
    Last edited by LocN; 07-17-2013, 11:22 AM.

    Leave a comment:

  • Katomine
    replied
    Re: Error reading DVD disc.

    Originally posted by LocN View Post
    Thank you for clarification. As for your issue, there are 4 solutions that I know of:
    - AMD chipset: check the BIOS for RAID setup (BlurayFan found this fix)
    - Intel chipset: update the IRST
    - nVidia SATA: need to update the driver.
    - DVD clone software installation (AnyDVD, Slysoft clone): please disable them


    Thanks,
    LLN

    All That I tried after reading this post the first time. I have a 2012/13 Toshiba Satellite. No Extra Stuff installed except vudu to go (after this started happening i did install the cinema now and flixster apps to do a few d2d I removed them after) All the Drivers are up to date No DVD Clones on my system. I play everyhing through windows 8 or vudu. And I have my system preset to Region 1. Nothing was wrong with the D2D (except the occasional wrong movie verified) before the update. Or at least on my end.

    Leave a comment:

  • LocN
    replied
    Re: Error reading DVD disc.

    Originally posted by Katomine View Post
    The main problem is the VUDU to go not being able to recognize any discs.(I have this same problem and support after listing the known way to fix the problem, which did not work, said they would check into it)
    Thank you for clarification. As for your issue, there are 4 solutions that I know of:
    - AMD chipset: check the BIOS for RAID setup (BlurayFan found this fix)
    - Intel chipset: update the IRST
    - nVidia SATA: need to update the driver.
    - DVD clone software installation (AnyDVD, Slysoft clone): please disable them

    Please let me know the 4 solutions do not work for you. If so can you please describe your system:
    - Make, Model
    - Board/SATA chipset
    - DVD drive model
    - Any special software that may impact HDD/DVD/SATA performance/DVD ISO mount ...

    Thanks,
    LLN
    Last edited by LocN; 07-16-2013, 04:44 PM.

    Leave a comment:

  • Katomine
    replied
    Re: Error reading DVD disc.

    Originally posted by LocN View Post
    Pardon my ignorance. What is your problem?
    DVD disc detection or BD via USB playback or something else?

    LLN


    They were discussing the DVD disc Detection and how the VUDU Beta Disc conversion was not reading it. Someone proposed using an external disc reader and someone else followed up by a simple question asking if the disc reader plays dvds/blu-rays) The main problem is the VUDU to go not being able to recognize any discs.(I have this same problem and support after listing the known way to fix the problem, which did not work, said they would check into it)

    The Question about the External reader's playback is irrelevant to support and those trying to help (outside the person being asked that is.) Hope that helps!

    Leave a comment:

  • LocN
    replied
    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    Cool!

    By the way, Vudu support is absolutely no help on this whatsoever. I'm thinking they don't want to admit that their software wasn't ready for prime time.
    Pardon my ignorance. What is your problem?
    DVD disc detection or BD via USB playback or something else?

    LLN

    Leave a comment:

  • LocN
    replied
    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    Pardon my stupidity, I asked the wrong person, but I'll answer you anyway. I'm going to using windows 7, I have a quad core AMD 2.9gig, 1.5gig FSB, fastest memory possible. The only bottle neck I can think of would it playing through USB. I just wonder if that would cause the bluray playback to be choppy or unstable.
    Playing back your Bluray via USB is NOT a VUDU problem. In fact you don't use VUDU software to playback your Bluray content.

    There are many things to optimize your system for BD playback.

    LLN

    Leave a comment:

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