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Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

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3. "Spam" content, references to other products, advertisements, or other offers
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6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

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Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

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Error reading DVD disc.

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  • FelipeF
    replied
    Re: Error reading DVD disc.

    I'm sure Loc will post an update as soon as he has something new for us to share.

    Leave a comment:


  • tksams
    replied
    Re: Error reading DVD disc.

    Any Updates?

    Leave a comment:


  • tksams
    replied
    Re: Error reading DVD disc.

    Originally posted by LocN View Post
    I could reproduce the issue on Lenovo G580 thanks to tksams. It's not simple thing for me to have a workaround yet and we will need to work with GN on this.

    No ETA yet as we have a dependency on external resource, but we are working on it.


    LLN
    Can you please let us know as soon as you have some idea of ETA?

    Leave a comment:


  • LocN
    replied
    Re: Error reading DVD disc.

    I could reproduce the issue on Lenovo G580 thanks to tksams. It's not simple thing for me to have a workaround yet and we will need to work with GN on this.

    No ETA yet as we have a dependency on external resource, but we are working on it.


    LLN

    Leave a comment:


  • tksams
    replied
    Re: Error reading DVD disc.

    Ok, Looks like I've been able to narrow it down to what seems to me to be a software configuration issue.

    My buddy had a blu-ray rom drive that I put in my desktop that was having this issue. I then proceeded to try and convert a blu ray (the Dark knight) and it worked great.

    I then tried about 15-20 DVD's and all of them did NOT work. I was getting the same error as before. It appears there is some kind of software issue (most likely with windows 8 64 bit?) causing this to not work on these systems. Either that or something that has been installed on all of these systems in common.

    Leave a comment:


  • tksams
    replied
    Re: Error reading DVD disc.

    Any updates on this?

    Leave a comment:


  • tksams
    replied
    Re: Error reading DVD disc.

    Originally posted by rdodolak View Post
    So, every DVD gives the same message and not a single one works?
    This is exactly the same symptom I have. What OS are you running? Not a single disc works on 2 different machines.

    Leave a comment:


  • rdodolak
    replied
    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    That's called a typo. Don't tell me you've never seen one.
    I was pretty sure it was a typo but wasn't sure what you actually meant since I could have taken that statement two different ways. Hence the question.

    Leave a comment:


  • Mattumanu
    replied
    Re: Error reading DVD disc.

    Originally posted by rdodolak View Post
    So, every DVD gives the same message and not a single one works?
    That's called a typo. Don't tell me you've never seen one.

    Leave a comment:


  • digitalfreaknyc
    replied
    Re: Error reading DVD disc.

    Originally posted by rdodolak View Post
    So, every DVD gives the same message and not a single one works?
    For me? yes.

    Leave a comment:


  • rdodolak
    replied
    Re: Error reading DVD disc.

    Originally posted by Mattumanu View Post
    On my machine, again, the error I'm getting is (copy and pasted):



    Now, my machine has not trouble reading any disc. I have a case in right now. I'm going to honest with you, I believe the Sata/RAID settings is a red herring. It might have fixed one or two computer and be replicable, but that doesn't mean it's the underlying cause.
    So, every DVD gives the same message and not a single one works?

    Leave a comment:


  • Mattumanu
    replied
    Re: Error reading DVD disc.

    On my machine, again, the error I'm getting is (copy and pasted):

    There was an error reading this disc.

    You may take this disc to your nearest Walmart store for instant conversion.

    [E:\]
    Now, my machine has not trouble reading any disc. I have a case in right now. I'm going to honest with you, I believe the Sata/RAID settings is a red herring. It might have fixed one or two computer and be replicable, but that doesn't mean it's the underlying cause.

    Leave a comment:


  • lujan
    replied
    Re: Error reading DVD disc.

    Originally posted by rdodolak View Post
    It sounds like it's both. I do have some titles which give this error, but that's been the case with all versions of the program, but the OP stated that all of the titles he tried were giving the error and others seemed to corroborate that statement. There would be a difference between some titles and all titles coming up with the same error. It sounds like this thread may have become mixed up with two different issues.
    Yeah, sounds like it.

    Leave a comment:


  • rdodolak
    replied
    Re: Error reading DVD disc.

    Originally posted by lujan View Post
    I also did this and I think it's a problem on Vudu's end but they're not quite ready to admit it. I'm thinking if it was something happening on our end, then we would get this error reading disc for every disc and not just some of them?
    It sounds like it's both. I do have some titles which give this error, but that's been the case with all versions of the program, but the OP stated that all of the titles he tried were giving the error and others seemed to corroborate that statement. There would be a difference between some titles and all titles coming up with the same error. It sounds like this thread may have become mixed up with two different issues.

    Leave a comment:


  • lujan
    replied
    Re: Error reading DVD disc.

    Originally posted by iclay View Post
    I've checked a bunch with the external drive with the same result.
    I also did this and I think it's a problem on Vudu's end but they're not quite ready to admit it. I'm thinking if it was something happening on our end, then we would get this "error reading disc" for every disc and not just some of them?

    Leave a comment:

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