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Fandango at Home Forum Guidelines

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home Forum Guidelines

The Fandango at Home Forums are designed to help viewers get the most out of their Fandango at Home experience. Here, Fandango at Home customers may post information, questions, ideas, etc. on the subject of Fandango at Home and Fandango at Home -related issues (home theater, entertainment, etc). Although the primary purpose of these forums is to help Fandango at Home customers with questions and/or problems with their Fandango at Home service, there are also off-topic areas available within the Fandango at Home Forums for users to chat with like-minded people, subject to the limitations below.

Please post all comments in English. When posting a comment in the Fandango at Home Forums, please conduct yourself in a respectful and civil manner. While we respect that you may feel strongly about an issue, please leave room for discussion.

Fandango at Home reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party reserves the right to refrain from posting and/or to remove user comments, including comments that contain any of the following:

1. Obscenities, defamatory language, discriminatory language, or other language not suitable for a public forum
2. Email addresses, phone numbers, links to websites, physical addresses or other forms of contact information
3. "Spam" content, references to other products, advertisements, or other offers
4. Spiteful or inflammatory comments about other users or their comments
5. Comments that may potentially violate the DMCA or any other applicable laws
6. Comments that discuss ways to manipulate Fandango at Home products/services, including, but not limited to, reverse engineering, video extraction, and file conversion.

Additionally, please keep in mind that although Fandango at Home retains the right to monitor, edit, and/or remove posts within Fandango at Home Forums, it does not necessarily review every comment. Accordingly, specific questions about Fandango at Home products and services should be directed to Fandango at Home customer service representatives.

Terms of Use - User Comments, Feedback, Reviews, Submissions

For all reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to Fandango at Home, on or through this Site, by e-mail or telephone, or otherwise disclosed, submitted or offered in connection you use of this Site (collectively, the "Comments") you grant Fandango at Home a royalty-free, irrevocable, transferable right and license to use the Comments however Fandango at Home desires, including, without limitation, to copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and /or distribute such Comments and/or incorporate such Comments into any form, medium or technology throughout the world.
Fandango at Home will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. Fandango at Home is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to users any compensation for any Comments; or (3) to respond to any user Comments. You agree that any Comments submitted by you to the Site will not violate the terms in this Terms of Use or any right of any third party, including without limitation, copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to this Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of "spam."

You grant Fandango at Home the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, otherwise mislead as to the origin of any Comments you submit. You are, and shall remain, solely responsible for the content of any Comments you make and you agree to indemnify Fandango at Home for all claims resulting from any Comments you submit. Fandango at Home takes no responsibility and assumes no liability for any Comments submitted by you or any third-party.
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Missing Movies

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  • MOVIEFAN99
    replied
    Re: Missing Movies

    Originally posted by danglin709 View Post
    that deffinatly could be it, vudu customer care is very good at this specific type of issue. and they are nest equiped to fix it i have 5 sub accounts all have multiple account links and sometimes it just needs a reboot
    Did titles disappear from your account(s) too (this week I mean)????

    Leave a comment:


  • danglin709
    replied
    Re: Missing Movies

    Originally posted by MOVIEFAN99 View Post
    Thing is, the same titles disappeared from other family member's accounts....so I doubt it'd affect this situation
    that deffinatly could be it, vudu customer care is very good at this specific type of issue. and they are nest equiped to fix it i have 5 sub accounts all have multiple account links and sometimes it just needs a reboot

    Leave a comment:


  • MOVIEFAN99
    replied
    Re: Missing Movies

    Originally posted by danglin709 View Post
    yes usually within 15 minutes but they do tell you it can take up to 24 hours
    Thing is, the same titles disappeared from other family member's accounts....so I doubt it'd affect this situation

    Leave a comment:


  • danglin709
    replied
    Re: Missing Movies

    Originally posted by MOVIEFAN99 View Post
    Has it worked for you in this scenario????
    yes usually within 15 minutes but they do tell you it can take up to 24 hours

    Leave a comment:


  • MOVIEFAN99
    replied
    Re: Missing Movies

    Originally posted by danglin709 View Post
    For everyone having this issue, If you can still see the movies at www.uvvu.com then call VUDU customer care they can re-link your account the number to call is 1-888-554-8838 i have had to do this in the past
    Has it worked for you in this scenario????

    Leave a comment:


  • danglin709
    replied
    Re: Missing Movies

    For everyone having this issue, If you can still see the movies at www.uvvu.com then call VUDU customer care they can re-link your account the number to call is 1-888-554-8838 i have had to do this in the past

    Leave a comment:


  • andrew784
    replied
    Re: Missing Movies

    Ahh shoot. Looks like I lost over 150 movies as well. That's a large chunk..I wonder what happened. Hope ultraviolet didn't get hacked or something. Digital movies should come with disclaimer from now on..so disheartning to lose so many movies like this.

    Leave a comment:


  • MOVIEFAN99
    replied
    Re: Missing Movies

    Originally posted by YankeeGator6 View Post
    Mine are all back. Yay! Thanks Vudu.
    None of my missing titles are back.....

    Leave a comment:


  • prkprkprk
    replied
    Re: Missing Movies

    Originally posted by YankeeGator6 View Post
    Mine are all back. Yay! Thanks Vudu.
    None of mine are back yet either. I have no idea how many I'm missing, but I know the number in my library is way too low to be correct. I already noticed that my copy of American Gangster (Theatrical) is missing from Vudu.

    Leave a comment:


  • danglin709
    replied
    Re: Missing Movies

    Originally posted by qazzaq View Post
    None of mine are back yet. 4 movies that were recently added to my UV account just imported in to my vudu, but unfortunately they caused 2 additional movies to disappear since my already diminished movie count only went up by 2.
    I would recomend you all call customer care. when ever this happens it is usually a UVVU.com link error i have had to call a few times to get this issue fixed. you can also go to UVVU.com and unlink every account you have linked and relink them i have done that as well.

    Leave a comment:


  • qazzaq
    replied
    Re: Missing Movies

    Originally posted by YankeeGator6 View Post
    Mine are all back. Yay! Thanks Vudu.
    None of mine are back yet. 4 movies that were recently added to my UV account just imported in to my vudu, but unfortunately they caused 2 additional movies to disappear since my already diminished movie count only went up by 2.

    Leave a comment:


  • YankeeGator6
    replied
    Re: Missing Movies

    Mine are all back. Yay! Thanks Vudu.

    Leave a comment:


  • blue22
    replied
    Re: Missing Movies

    After becoming aware of this issue, I looked at both of my libraries in both VUDU and UVVU, it appears at first glance that I'm missing somewhere between 70-90 movies.
    I have almost 2000 movies so I'm going to wait to see if this gets corrected before I take the time to find out exactly which ones and how many exactly I may be missing.
    I've already taken the proactive steps of disconnecting all my accounts and reconnecting them. That did add 23 movies back into my VUDU account, but not all that are still missing.
    Thanks Felipe for getting involved and helping in this situation.

    Leave a comment:


  • Favre316
    replied
    Re: Missing Movies

    Originally posted by Blurayfan View Post
    The mods are higher ups in their departments. They will be able to correct the issue eventually.
    I didn't realize mods were engineers also.

    My movies are fine in Flixster, MGO, and Cn. If uvvu was the problem I'd be missing titles there as well. My count at uvvu is spot on as well.

    Leave a comment:


  • FelipeF
    replied
    Re: Missing Movies

    We're are waiting to hear back from UVVU about this issue.

    Leave a comment:

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